MikroTik

Elans

Hello,
PoE in: Passive PoE
https://mikrotik.com/product/CRS109-8G-1S-2HnD-IN

In brochure there was written "802.3af/at compliant", that is a mistake, it simply support up to 57V on poe-in.
Sorry for any inconvenience caused .

Elans

Have you tried:
"
system/health/settings/get active-fan
system/health/settings/set use-fan=auxiliary
"

Elans

As @Zacharias already mentioned - currently, for outdoor use, netPower 16P is your only option to use low and high voltage at the same time. For indoor you could use one of these: https://mikrotik.com/product/crs112_8p_4s_in (also needs 2 PSU, same as netPower 16P) https://mikrotik.com/product/crs32...

Elans

Hello,
Yes, nothing haven't changed, as @Zacharias mentioned.
If you want it to work as completely redundant, then poe-in must be passive/forced mode.

Elans

Hello,
Inner positive, outer negative.

Elans

I have a "PSU Fail" error in my CCR2116-12G-4S+ following this, the fans turn on and off and the system health show wrong reading. I have to restart the CCR to fix it. I wonder if the problem it hardware or firmware related. It happen sporadically and on all 7.x versions. Anyone can help ...

Elans

In link below you will find all the information you need to know about the reset button - reset configuration:
https://wiki.mikrotik.com/wiki/Manual:R ... set_button

Elans

Thanks @ConnyMercier

In the "ROS ver.7.1rc6" is software cosmetic bug, information is forwarded to person in charge.

Elans

If you do have "read-only" access to these devices, you can find out the protected boot-loader settings, and use the reset button to clear all configuration and reinstall the device with Netinstall. You will have to hold the reset button more than the specified time in the "*reformat-...

Elans

Hardware-wise boards do not have any changes, revision was bumped for sales\customs purposes, to indicate it is moved to new product identification system. In this case, only changes were made on a label, the router is the same as before.

Elans

CSS/CRS326-24S+2Q+ -- supports up to 12 simultaneous S+RJ10 modules.

https://wiki.mikrotik.com/wiki/MikroTik ... F25G_SFP28

Elans

You may try to contact your local seller.

All our official distributors you can find in link below:
https://mikrotik.com/buy

Elans

thanks for all but i don’t think to change from cisco to mikrotik switch because i have hEX PoE port 2 to 5 poe out and hEX S port 5 poe out but none of them are really providing poe out i’ve test the with ip phone and AP both of them are support poe and when i connect them none of them are working...

Elans

Is this anyhow related with software update or there are an obvious visual damages on the PCB?

Elans

Hello Aokiji,
Please be more specific - which device are you using (SN would be the best), what RouterOS version? If you see some abnormal behaviour after updating the device to latest version (software caused malfunction), for faster solution and debugging, you can write to support@mikrotik.com

Elans

In the device description you can see "tested ambient temperature" range. This is the temperature in which devices are tested and are working properly. However, if you plan to use these devices in such conditions (long term close to the edge temperature), you should try to decrease the tem...

Elans

Hello, About the 12V DC powering - this could be something specific to your device or PSU you are using, please send us the serial number and PSU description to support@mikrotik.com (add also this thread link). Correct and fully supported poe-in specification: Passive PoE 24-57V, user manual will be...

Elans

How did it happen, do you still have warranty?
Please write to support@mikrotik.com or use help.mikrotik.com support portal, send some photos and full description.

Elans

If you need more then 24 poe-out ports in one device, then, currently, the only option is CRS354-48P-4S+2Q+RM
https://mikrotik.com/product/crs354_48p_4s_2q_rm

Elans

@rinners
RouterOS stable/LT version archive - https://mikrotik.com/download/archive

However, it is not recommended to use an old RouterOS versions. In case there is a software related problems with your device, we do recommend to contact support directly.

Elans

Every option on the device can affect power consumption: active interface count, wireless specification, usb, poe etc.
IDLE power consumption (only ether1 has an active link) on this device does not reach 3W, you may not be able to massively improve consumption.

Elans

Fan related information you can find:
https://help.mikrotik.com/docs/display/ ... dbehaviour

As you have already stated - warranty may be voided in case you decide to replace the fans.

Elans

No, the device can not operate with other voltages (strictly 24V +/- 0.5).

Elans

"Daisy chain" poe setups are not recommended, if there are any issues (overload, short etc.) - all setup on the exact port will turn off. In case you still choose to use such setups, then make sure you do not exceed the limits.

Elans

The poe-out port can power other passive PoE capable devices with the same voltage as applied to the RB4011iGS+5HacQ2HnD.
Make sure you choose proper PSU.

Elans

Hello @vlarsen

As @xvo already said, the SXTsq series devices requires "low voltage" powering.
Please pay attention to powering section.
Example:
PoE in: Passive PoE
PoE in input Voltage: 10-30 V

https://mikrotik.com/product/RBSXTsq5nD

Elans

Hello,

This device does not have health monitoring options:
https://mikrotik.com/product/sxt_lte_kit

Elans

Hello,

hEX (RB750Gr2) block diagram:

RB750Gr2.png

Elans

If you will use 18V-30V, then yes, there should not be any problems.
The netPower 16P output V will be the same as input V (+ voltage drop).

Elans

If you want to power this device from 802.3af/at, you can use GPON-CON:
https://mikrotik.com/product/rbgpoe_con_hp

Elans

Is it ever going to be abailable for this device? What's new in 6.48.2 (2021-Apr-09 10:17): https://forum.mikrotik.com/viewtopic.php?f=21&t=174403&sid=300afa147ce040138ec6a0637b2feb43#p852952 *) crs3xx - added "/system swos" menu for CRS354 devices, should only be used after SwOS ...

Elans

after update fw of powerbox;
Untitled.jpg

Please write an e-mail to support@mikrotik.com or create a request via https://help.mikrotik.com/servicedesk and attach supout.rif file from this device.

RB750Gr3
Menu System/health is still empty

Thank you for the report!

Elans

Hello @riestra

The components you are looking for are L303; C316; S300
S300 = SPDT RF Switch, GaAs MMIC 0.5-2.5GHz 6pin 2x1.25mm
P/N: UPG2009TB-E3-A
C316 = Capacitor 12pF ±5% 50V NP0 0402
L303 = Wire wound Inductor 18nH ±5% 420mA SRF-3.1 0402

img2.png

Elans

@sealouiw

IDLE pwc (no active interfaces), after the device has fully booted up, with 24V: 0.12-0.13A (~3W).

Elans

@rootoslav

That is not a high temperature.
Default cpu-overtemp-threshold is 100C.

Elans

Hello nordicx86,

Please write an e-mail to support@mikrotik.com or create a request via https://help.mikrotik.com/servicedesk and attach a supout.rif files from both devices.
On the device itself the serial number is the same as in RouterOS?

Elans

Hello, walvord

There is no option to purchase every PSU separately, for that reason we do offer alternatives. The only thing you should be worried about is the max power consumption you reach on the device. Based on that you can choose your new PSU.

Elans

Hello,
The r2 revision of S+RJ10 supports jumbo frames up to 10218 bytes at link speed 2.5Gbps, 5Gbps and 10Gbps.
On serial number label there must be "r2"

Elans

Hello, To sum up: All MikroTik devices which provide compatibility with 802.3 af/at standard also support Passive PoE. Most of 1-4 poe-out port devices do not have any onboard voltage converter - they can power other PoE capable devices with the same voltage as applied to the unit (e.g. if you power...

Elans

Hello @RemiR Device itself will work stable from 12-57V. The 18-57V is recommended in case customers decide to use poe-out port or long Ethernet cables. If poe-in/poe-out port on PSE will be used in combination with a long cable and/or the PD will have high power consumption, there might appear a re...

Elans

@mkx and @quackyo provided an answer about the conversion on the device. In this case you may use RBGPOE-CON-HP. This device lets you use any 48V PoE source (including Passive PoE, Telecom PoE, 802.3af and 802.3at) to power RouterBOARD devices. Simply plug any 48V PoE powered ethernet cable into one...

Elans

Hello,

That is normal temperature.
Tested ambient temperature for this device: -40°C to 70°C.

Elans

@Guscht

It is DDR1600.
"/system routerboard settings set memory-frequency= "
https://wiki.mikrotik.com/wiki/Manual:R ... s#Settings

Elans

Hello,

This device comes with an included thermal pad.
https://help.mikrotik.com/docs/display/UM/wAP+R+ac

Antenna gain and other useful information you can find in brochure:
https://i.mt.lv/cdn/product_files/wAP_ac_LTE_200722.pdf
LTE antenna max gain: 4 dBi (with u.FL connector)

Elans

You may try re-install the device with Netinstall. Netinstall re-formats the device's disk and copies over fresh files on to the system's disk, this can solve multiple issues when your device is not working properly. Always try using Netinstall if you suspect that your device is not working properly...

Elans

Hello, 802.3af/at standard has max current limit 350/600 mA, but this device may consume more, therefore we cannot declare that this device has af/at full support. Due to that, device is not fully tested for this standard and we can not guarantee that it will work stable with every PSE which provide...

Elans

Hello, Yes, there are 7 poe-in ports and one poe-out port. At the same time you can use all poe-in ports. If there will be different voltage inputs, the device will be powered from the highest available voltage. If there will be more then one PSE, make sure that PSE will provide passive/forced poe s...

Elans

Hello,
You may achieve it on RBLtAP-2HnD, but only with RouterOS v7 and using bottom mini-PCIe slot, or using the top mini-PCIe slot and isolating the usb3 pin.

Elans

Hello,
Please write an e-mail to support@mikrotik.com or create a request via https://help.mikrotik.com/servicedesk and attach a supout.rif file from this device (before creating a supout.rif file, attach the mentioned PD).
Provide PoE details of PD.

Elans

Unfortunately, there is no option to order such parts from MikroTik.
You may try to contact your local MikroTik distributors and ask whether they do offer such parts.
https://mikrotik.com/buy

Elans

Hello,
Device itself does not have an onboard voltage converter. You need 24V PSU to have 24V PoE out and/or 48V PSU to have 48V PoE out (IEEE 802.3 at/af).

Elans

Hello, Yes, you can use both power sources at the same time. If device settings are not changed, by default it is "auto" mode - it will automatically detect what type of the device is attached and provide necessary output. If the PD works with both low/high input, you can specify which out...

Elans

1. You can achieve higher data rates with wAPG as it has three wireless chains on 5Ghz interface, but overall, no significant difference between the devices will be observed in your described setup. 2. If you are using RB952Ui-5ac2nD with default PSU, you will have 12W on poe-out port. If you do not...

Elans

Please send the supout.rif file from both devices to support@mikrotik.com, refer to this forum thread.

Elans

Hello,

If there are any hardware related issues, please write to support and provide at least device serial number.

Elans

Hello @ecylcje

There should not be any issues with 60M cable, it must work properly with cable up to 100M. Make sure there are no issues with cable you are using.

Elans

@toxicfusion As stated in PowerBox Pro description: Ethernet ports 2-5 can power other PoE capable devices with the same voltage as applied to the unit. PoE-in supports passive PoE, however, if you find a PSE device which supports 802.3af/at on poe-out and PowerBox Pro powers from it - it is nothing...

Elans

Please write an e-mail to support@mikrotik.com or create a request via https://help.mikrotik.com/servicedesk and attach supout.rif file from this device.

Elans

Hello,
cpu-overtemp-threshold is available on CCR devices and by default it is set to 100C.

Elans

Both inputs can be used simultaneously, therefore, per 8 ports you can have ~150W (24V & 57V PSU are used). As example, 4 ports with low voltage, 4 ports for high voltage (per 8 port group): 24 (V) x 2.8 (A) = 67.2W 57 (V) x 1.4 (A) = 79.8W If you will use 24(V) and 57 (V) PSU at the same time, ...

Elans

@gcsuri

Please write an e-mail to support@mikrotik.com or create a request via https://help.mikrotik.com/servicedesk and attach supout.rif file from this device.

Elans

Hello, please write an e-mail to support@mikrotik.com providing supout.rif and autosupout.rif files from the device after crash.

Elans

@mkx you are right, I misread @Urajmal question. As mentioned, we do offer RBGPOE. In case you are willing to power this device through injector, we do recommend to use at least 48V PSU. Up to ~1A is recommended on Ethernet cable and the longer will be the cable, the higher will be a voltage drop.

Elans

@Urajmal
RB4011iGS+5HacQ2HnD-IN comes with 24V 2.5A power adapter + IEC cord. Is there any particular reason why you are searching for new one?

Elans

Starting from version 6.47beta19 / 6.47 there have been health improvements. More information can be found under "/system health gauges print" and if you are looking for oid "/system health gauges print oid".

Elans

The compatibility list haven't been updated for quite some time, but it would represent only the compatibility against devices in our lab. It is not possible to test devices against every possible device, so, it is assumed, that devices with the same standards are compatible. The wiki article is onl...

Elans

Hello,
Main differences you can find in link below:
https://mikrotik.com/products/compare/RB750Gr3+RB760iGS

hEX S comes with SFP port, wider poe-in supported voltage range (also support 802.3af/at) and has poe-out option on ether5.

Elans

This feature has not been fixed yet, but it is already reported. Currently the best workaround is to create a script with similar functionality.

Elans

Hello, please write an e-mail to support@mikrotik.com providing supout.rif file from described device.

Elans

@esorin0 Currently there are only 2 available devices with voltage conversation on board using single power supply - CRS328-24P-4S+RM and CRS354-48P-4S+2Q+RM. For other devices it is like "what you give is what you get", therefore, as example, if you will use 24V to power the device, then ...

Elans

@mducharme answered on most of your questions. Currently there are only 2 available devices with voltage conversation on board using single power supply - CRS328-24P-4S+RM and CRS354-48P-4S+2Q+RM. For other devices it is like "what you give is what you get", therefore, as example, if you w...

Elans

What is the "/system health print" output on RB750Gr3 (hEX)?

Elans

For now there is available device with 24S+ ports: https://mikrotik.com/product/crs326_24s_2q_rm
Other information currently is not available.

Elans

Hello Is there an actual need for QMP or QMP-LHG? wAP 60G are sold together with (included parts) metal ring (one) and plastic zip tie, which you can use for pole. https://mikrotik.com/product/wap_60g#fndtn-specifications But, with above mentioned parts you will be able to rotate device only around ...

Elans

Tested ambient temperature range is temperature in which device can be physically located. It is not the same as cpu-temperature. For CRS devices, with passive cooling, such temperature is completely normal and while device is located in environment where temperature do not exceed mentioned temperat...

Elans

Both devices are compatible with mentioned DAC cable.

In compatibility table it refers as " SFP+ 1m/3m DAC ".

Elans

You can use both power inputs at the same time.
From cold boot priority will be the one with higher voltage. In case you have lost electricity (power outage etc.), further it will be powered with next available power input.

Elans

I'm wondering if this is a compatible SFP+ Transciever for the RB4011iGS+RM. https://www.fs.com/products/11552.html

Yes, it is compatible.

Elans

Hello Paul, Can you tell me if it worked? Is it better? I have to peaces in house but one of them made a lot of noise. So i will replaced the fans but my question is wich fan did you use? And where did you get it? Kind regards, Thetmar Wiegers What version are you using and can you post screenshots...

Elans

Information about reset procedure: https://wiki.mikrotik.com/wiki/Manual:Reset
If you can not reset the device configuration, use Netinstall: https://wiki.mikrotik.com/wiki/Manual:Netinstall

Elans

Unfortunately that will not be possible. All warranty/non-warranty related cases must be addressed to distributor from which you bought the device. Is there no other way, or can you let the dealer return the equipment to the factory for repair? I'm afraid that will not be possible. Manufacturer war...

Elans

Such improvements were made to comply with country telecommunication regulatory restrictions.

Elans

Before you ask such questions here, you could simply check device specification section. If you did not find an answer on your question there, please take a look at brochure where you could find more detailed information and device description. https://i.mt.lv/cdn/rb_files/CR328-24P-4SplusRM-1804241...

Elans

Unfortunately that will not be possible. All warranty/non-warranty related cases must be addressed to distributor from which you bought the device.

Elans

For this particular device "total power consumption" is not implemented.

Elans

There are no standard solution.
If device is mounted "properly" (as example, it is not upside down), there should not be problems since water can't get in. Although we would recommend to fill panel hole at least with something which would not let humidity in.

Elans

CCR1016.. & CCR1036.. r1 can be used only with 24V.
CCR1016.. & CCR1036.. r2 can be used only with 12V.

Be very careful when you change internal open frame PSU, if there will be an overvoltage, warranty will be automatically voided.

Elans

Thank you for clarifying the issue, we have reproduced it and will fix it as soon as possible.
You can run command /system default-configuration print to see exact applied default configuration commands.

Elans

No, this device does not have beeper.

Elans

On the topic of CRS328: Since there are always going to be conflicting opinions between people who require a quieter experience and don't mind it running hotter (but still within spec) than usual and people who don't mind the noise and prefer running them cooler.. Why not finally offer options to s...

Elans

Temperatures are normal for both devices. Obviously it would be "better" if there would be some kind of active cooling installed in your rack, but, if there are no such option, then ~40C ambient temperature is still comfortable for the devices.

Elans

What are the "Ubiquiti Unifi UAP-AC-IW" PoE-in specification/requirements?

Note that hAP ac PoE-out provides only "Passive PoE".

PoE in input Voltage: 11-57 V
PoE out: Passive PoE

https://mikrotik.com/product/RB962UiGS-5HacT2HnT

Elans

Did you happen to get Protected RouterBOOT enabled? No ofc not, I didn't even know that existed till after this happen.. As I said it was brand new device, first boot, went straight to os update and it bricked If you did exactly what you said in your first post, try backup bootloader. Information f...

Elans

Hello, If you have changed MikroTik default configuration to non-default, you will need to Netinstall the device. Reset and Netinstall description see below: https://wiki.mikrotik.com/wiki/Manual:Reset https://wiki.mikrotik.com/wiki/Manual:Netinstall If you have turned ON protected booloader, then y...

Elans

@liamharrison3

There is no additional features if you use it. Automotive connector is another option of how to power this device.

Elans

Tested ambient temperature is from -40°C to 70°C. If temperature range is from -20°C to +40°C, there should not be any problems. Device PoE out support 802.3af/at standard, however, you will need 48V ... 57V PSU since Ethernet ports 2-5 can power other PoE capable devices with the same voltage as ap...

Elans

@CoUL @Bolle

Thank you for the update. This issue has been reproduced, currently you may try to use custom uploaded files for The Dude background.

Elans

And what about monitoring for SNMP v3 in The Dude?
Same problem for me.

@Dude2048 @CoUL

Have you updated The Dude server device with latest RouterOS beta version???

Elans

No, there is no such option. You may try to change "device" size if that somehow helps you.

Elans

Is there any LED activity (blinking) when you attempt to go in Netinstall mode (press and hold reset button and then apply power)?

Elans

Information about Etherboot: https://wiki.mikrotik.com/wiki/Manual:Etherboot

Elans

New ones comes with 2 PSU, that is true. To be sure whether you have r2 at the end of serial number, you can find it on device back side, there must be written SN/MF week/r2.

Elans

On which exact CCR1009 model you have noticed such CPU behavior (if possible, provide SN)? We will try to reproduce it locally.

Elans

omnitik crashes after upgrading firmware version to 6.45.3

Provide more detailed information about "crash". After crash appears, write to support@mikrotik.com and send supout file from your router.

Elans

Unfortunately, for this particular device, you can only use "dark mode", there is no possibility to control ether1-ether5 LEDS.
Currently there is no information about future hAP ac² releases.

Elans

Somehow we have missed to update wiki Watchdog page, now this feature is documented.
https://wiki.mikrotik.com/wiki/Manual:System/Watchdog

Elans

You have to configure "snmp community" (through GUI it would be IP -> SNMP -> Communities) where you will specify security, authentication protocol etc.

Detailed description about Community Properties:
https://wiki.mikrotik.com/wiki/Manual:S ... Properties

Elans

GPeR PoE in supports 802.3af/at or Passive PoE (24 - 57 V). Voltage drop on the cable and on GPeR units needs to be taken into account when calculating PoE-in possibility.

Elans

Mostly it is as @Tobei has described. There are no problems in photos you have attached. In case you see (receive) device with bent case, broken ports or other parts etc. visual damages, let us know.

Elans

Hello,

You can use only SNMP v3 for monitoring.
More information about SNMP find below:
https://wiki.mikrotik.com/wiki/Manual:SNMP

Elans

Depends on the cable (voltage drop) and PSU you are planning to use, but overall, in described setup, it should work without any problems .

GPeR full description:
https://i.mt.lv/cdn/rb_files/GPeR-1564987196.pdf

Elans

Please read previous comments, @normis already gave an explanation (Fri Mar 29): "The device has a very high performance CPU and no active cooling, the enclosure is made to act as a heatsink. It is designed to be hot. Without active cooling fans, you can't make it cooler. Even just running idle...

Elans

In the link below you can find a useful article on how to switch between SIM cards. As @sebastia have said - you have to do it with script, to do it automatically.
https://wiki.mikrotik.com/wiki/Dual_SIM_Application

Elans

Hello,
The supported input range is 36V-57V

Elans

You may try to reset this device by connecting this pin (see attachment) to ground.

Elans

Thank you for your suggestion.
For now, MikroTik available switches you can see here https://mikrotik.com/products/group/switches

Elans

Any consensus if this is a problems on the power supply or network side? All PSU have survived each failure, but by capacitor failure location I would assume it's coming from the PSU side? From information you have provided, it looks like problem is in PSU (powering) side. Unfortunately, without fu...

Elans

Hello,

Independent ethernet ports support 10M/100M/1G/2.5G/5G/10G
Ethernet combo ports 10M/100M/1G/2.5G/5G/10G
SFP combo ports 1G/10G
MGMT/BOOT ethernet port 10M/100M

Elans

Based on photos, this looks like an overvoltage, however, without full inspection we are unable to provide any additional details, this is very specific case. Please write to support@mikrotik.com and refer to this post.

Elans

Yes. Installation guide and requirements see below:
https://wiki.mikrotik.com/wiki/Manual:T ... stallation

The Dude manual:
https://wiki.mikrotik.com/wiki/Manual:The_Dude

Elans

Thank you for reply! If manual repairs not supported oficially, then how Mr. Gennadiy51 has got new license free of charge after manual NAND repair ? Please see above posts. From Mr.Gennadiy51 last comment was on "Thu Dec 07, 2017 1:21 pm" . It is strictly per case basis and there can be ...

Elans

Do you see any burnt components in one of these areas (see attachment)?

Elans

@nemke

Thank you for the information. Wiki has been updated. Sorry that we missed to update it earlier.
If you have any ASAP questions or suggestions, you can always contact us at support@mikrotik.com .

Elans

Hello, We have received few suggestions of possible improvements from customers, who have decided to use this device in office or in very close distance. We are planning to add some basic fan control, however, currently we are unable to tell You when such changes could be available. Thank you for al...

Elans

In latest versions (6.45.1 +) this menu is renamed (wiki will be updated with a note).

*) routerboard - renamed 'sim' menu to 'modem';
"/system routerboard modem set ..."

https://mikrotik.com/download/changelogs

Elans

The Dude and WinBox must have the same port.

Elans

Please write us email to support@mikrotik.com . Provide some more information - what was done when such problem appeared, what recovery procedures have you tried so far etc. useful information.

Elans

So how do i enable dude package in my routeros?

You may find useful and more detailed information in MikroTik wiki page if you are interested in The Dude v6 Installation:
https://wiki.mikrotik.com/wiki/Manual:T ... stallation

Elans

This does not look like The Dude related problem and must be something specific. Please write us email to support@mikrotik.com.

Elans

spacex nmt1900 Make sure that your monitored device "IP-SNMP communities" and The Dude "server settings" SNMP custom profile does not have any mismatch. There is no mismatch and these community settings have been used for long time. Only Dude fails and it worked fine with 6.44.3...

Elans

It looks like Dude has problems with SNMP access. snmpwalk to other Mikrotik device causes this to appear in log of target device 10:22:24 snmp,debug unsupported v3 security level 10:22:24 snmp,debug v3 err: 0 unsupported security 10:22:24 snmp,debug bad packet and snmpwalk times out. We have Libre...

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