Thanks, I have sent over a support request as you've advised.

Hi All, I've recently updated mg Chateau5G to RouterOS v7.6 and noticed that the modem has an update available. However, when I try to select the Upgrade Firmware option, I only get an error message. Pls see screenshots for reference. Searching the forum does not show any relevant or similar issue t...

@emilst I purposely downgraded to RouterOS v7.1.1 and sent a supout file to the email provided above. I also found that manually setting the CA combination to LTE B3 + 5GNR n41 reduces the reset. I say this as my provider supports LTE B1+B3 or B3+B1 + 5GNR n41 - I notice that the reset happens frequ...

Hi everyone, I've tried searching the forum but I cannot find a thread that talks about my actual issue. I recently got my Chateau 5G and I own the Chateau 12 but I don't experience the same kind of reset on my old device. I am thinking that there might be just an issue with my config or this is a h...

For MIMO 2x2 X-Polarity I recommend this: L-COM HG72710XP-065

I also have the Chataeu12 and requires a decent antenna. Do you have any recommendations that can be bought in (SE) Asia? Many thanks

Hi All, I am a fan from a far away land the Philippines and I've noticed that no one from my region has posted on this discussion. 1. Which LTE Category you are interested in most - CAT6, CAT7, CAT9, CAT11, CAT12, CAT16 or some other? Currently, our network infrastructure maxes out with Cat 12 IMO a...

I am using Chateau12 and my max speed is around 200Mbit with band 3+3+1 (3CA), I'm about 200m away from the cell but the tower antennas are pointed away from me. About my antenna, it is a knock off chinese patch one but it works eh..