Hi @theymans,
I'm having exactly the same issue (Orange surf extra card & Chateau LTE6), where you able to fix it ?

Also Orange with second data card

• enable extended LTE logging:

/system logging action remove [find name=support]
/system logging action add name=support target=memory memory-lines=16383
/system logging add action=support topics=lte

• reboot device

• wait 1-2 minutes

• create Supout.rif file and create support ticket with reference to this thread

Hi all,

First steps into Mikrotik have been time consuming. Bought an Chateau LTE6-EU with external antennes to use in Belgium with provider Orange with data SIM only. Mainly for Internet backup.
Initial setup went fine, SIM installed, reception, got an IP address but no Internet access. The same SIM card in iPhone works just fine on 3G/LTE.

I then started testing on 3G and LTE individually. Here's where I am today:
- Only 3G: Disable "Use Network APN" + Manually setting the APN to "mworld.be" : service connected, receives IP address and a working Internet connection (Log file 3G Manually APN.txt)
- Only 3G: Enable "Use Network APN" : service connected, receives IP address and a working Internet connection
- Only LTE: Disable "Use Network APN" + Manually setting the APN to "mworld.be" : service connection failure. No IP address. (Log file LTE Manually APN.txt)
- Only LTE: Enable "Use Network APN" : service connected, receives IP address but no Internet access (ping 8.8.8.8 timeout) (Log file LTE Use Network APN.txt)

I was about to call the provider Orange to check why I cannot connect on LTE but I'm surprised at why manually setting the APN on using LTE results in a service connection failure. I would expect this would result in a service connection, receives IP address but no Internet access (ping 8.8.8.8 timeout) - same behaviour as "Use Network APN". This puts me off in the theory that the provider is the issue. LaSRS Login

Can anyone point me in the right direction on getting the same behaviour when manually setting the APN?

How can I check the network provided APN on the SIM? I thought with command /interface lte at-chat lte1 input="AT+CGDCONT\?" but this gives me the manually set one, even when applying "Use Network APN". In the logs I only see this:

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 09:15:08 lte,debug lte1 mbim: apn: [network provided] iptype: 0
 09:15:08 lte,debug lte1 mbim: <<< S service: connect, command: connect
 09:15:08 lte,debug lte1 mbim: >>> D service: connect, command: connect
 09:15:08 lte,debug lte1 mbim: connect: #0 activated, nwe:
 09:15:08 lte,debug lte1 mbim: get ip config #0
 09:15:08 lte,debug lte1 mbim: <<< Q service: connect, command: ip configuration
 09:15:09 lte,debug lte1 mbim: >>> D service: connect, command: ip configuration
 09:15:09 lte,debug lte1 mbim: received ip config #0 15,0
 09:15:09 lte,debug lte1 mbim: IPv4: 10.2.27.114, DNS: 212.224.129.94,212.224.129.90, MTU: 1500
 09:15:09 lte,info lte1 IPv4: 10.2.27.114, DNS: 212.224.129.94,212.224.129.90
 09:15:09 lte,debug lte1 mbim: state 17=>18
 09:15:09 interface,info lte1 link up

Modem firmware up to date:

Code: Select all

[admin@MikroTik] /interface/lte> /interface lte firmware-upgrade lte1
  installed: 16121.1034.00.01.01.03
     latest: 16121.1034.00.01.01.03

Running version RouterOS 7.11beta4 on Chateau LTE6-EU with Fibocom FG621-EA LTE modem. Log files and config are attached.

All help is very welcome !