handled by Mikrotik
They've explicitly ruled out this category in
point 6, here: "Technical support does not include training on TCP/IP."
I'll readily grant that this is a poor-quality question, but as the mod who approved it, I'll tell you why: rejecting it would not have helped the OP. However clueless this person may be, accepting his question and then giving a bare doc link as my reply above at least has a chance of them taking the hint and RTFMing, thereby either allowing them to a) solve their own problem; or b) post a better question. Either way, it's to the benefit of all concerned.
Everyone here was clueless once upon a time. The proper distinction to be made is between temporary and ongoing willful ignorance.
In any case, I don't agree that forcing all new questions through an artificial gauntlet of form-filling will make such people suddenly smarter. The best you can hope for is differential frustration, resulting in more clueless first-time posters being run off than clueful ones.
Lemme ask you this: when you call up tech support and the Level 1 "technician" runs you through the same canned script you found seven times with a web search before breaking down and calling support, how does that make you feel? Me, it irritates to the point of incandescence. This is not a good practice to be advocating here. I don't buy the proposition that there is
any amount of form-filling you can put up at the entrance to the forum that will meaningfully cut down on clueless people being clueless.