Rb600 reboot fix

Fri Mar 28, 2008 2:13 pm

Please try this new BIOS. It can be installed with Xmodem transfer protocol from your terminal program (hyperterminal):

http://www.routerboard.com/files/mpc8343-2.13.fwf

fgr.brz · Fri Mar 28, 2008 5:21 pm

This BIOS atualization will fix the reboot problem ???

fgr.brz · Fri Mar 28, 2008 5:34 pm

Normis, do you recommend the new BIOS's instalation even at the boards that are ok?

Sat Mar 29, 2008 10:24 am

yes the bios will fix this problem,
you can install this bios even on good boards.

karyal · Sat Mar 29, 2008 7:51 pm

Please try this new BIOS. It can be installed with Xmodem transfer protocol from your terminal program (hyperterminal):

http://www.routerboard.com/files/mpc8343-2.13.fwf

Any way to do it remotely? it's easy to add on the new boards... a little bit harder on the ones already installed

k3dt · Sat Mar 29, 2008 11:34 pm

Please try this new BIOS. It can be installed with Xmodem transfer protocol from your terminal program (hyperterminal):

http://www.routerboard.com/files/mpc8343-2.13.fwf

Any way to do it remotely? it's easy to add on the new boards... a little bit harder on the ones already installed

just put file to root on your RB and do:

/system routerboard print (upgrade firmware: 2.13)
/system routerboard upgrade
/system reboot

Normis: thanks, we will test it.

Qusay · Mon Mar 31, 2008 6:02 pm

Normis, We upgraded both OS and firmware. We are applying RB600 mainly outdoor. We noticed that polling and "disable CSMA" are both disabled. Only Nstreme is enabled "on wds-bridge side". When we are using bridge mode it is appearing again!!
We are using R52. can you chek it!!

Mon Mar 31, 2008 6:50 pm

Normis, We upgraded both OS and firmware. We are applying RB600 mainly outdoor. We noticed that polling and "disable CSMA" are both disabled. Only Nstreme is enabled "on wds-bridge side". When we are using bridge mode it is appearing again!!
We are using R52. can you chek it!!

please contact the support@mikrotik.com about this issue with detailed info.

fgr.brz · Tue Apr 01, 2008 2:58 am

I have one RB153 with the same rebooting problem of some RB600. Can I try to instal this BIOS atualization on that board ?

Tue Apr 01, 2008 8:45 am

I have one RB153 with the same rebooting problem of some RB600. Can I try to instal this BIOS atualization on that board ?

no, this problem is entirely related to the RB600, your problem must be different. contact support for help. this BIOS file is only for Rb600

interlink · Thu Apr 03, 2008 3:42 pm

I succesfully upgraded the firmware to v 2.13 and the random reboots totally disapear.
But now I have two minor issues. In winbox appears to be disabled enable polling and disable CSMA also framer policy and framer limit too, this is only on winbox, in the console everything is ok. The other issue is that the ether1 reports inconsistents traffic values.

Fri Apr 04, 2008 11:16 am

iterlink,
this is specially made so, because you don't need to change those values if the wireless interface is in the station mode. Those seetings are only needed for the AP interface as the AP interface will tell it's clients what nstreme settings to use.

Qusay · Sat Apr 05, 2008 2:20 am

So, that is what I was saying before...OK.
But kindly include the new bios upgrade into 3.7 package because we have already have cutomers running on RB600 on outdoor units which hardly to do xmodem on them.
If so, when this can be done?

Tanker · Sat Apr 05, 2008 2:31 pm

Hi guys and thanks to Normis....

Like k3dt said... Load the file to the root

/system upgrade
/system reboot

We did this remotely to ALL our RB600's (we were not having any problems but upgraded anyway) and it worked a treat..!!!

As an aside - I doubt whether new fixes would be issued which could not be installed across the network...???? Pretty pointless if you "might" have to travel 1000 kms to a BSS... so again.. thanks for the upgrade..

Regards

Tanker

keletiferi · Sun Apr 06, 2008 12:50 pm

Is it good for 333 board?

mietus · Sun Apr 06, 2008 10:53 pm

read the topic again!
its only for rb600

Mon Apr 07, 2008 10:59 am

Is it good for 333 board?

If you experience the same symptoms like for RB600 board, then please contact the support@mikrotik.com with a detailed description and the support output file after the reboot issue.

honzam · Tue Apr 15, 2008 7:36 pm

Is it good for 333 board?

there 2.14
http://www.routerboard.com/files/rb-2.1 ... 3-2.14.fwf

digicomtech · Mon Apr 21, 2008 5:27 pm

Reboot Problem still there!
We had firmware V 2.13 for all the weekend and board was rebooting for no apparent cause.

So this morning i'v try to upgrade to 2.14...
5 min later board was rebooting again...
12 min later again
After that i had this line in log
system error critical : router was rebooted without proper shutdown (cause 1)

Now up for 34 min and still working

Setup is

RB600 with 4 WMR-400 Card in it.
3 card in 5.8Ghz mode Ap-bridge and
1 card in 2.4Ghz Mode Station.

Power Supply 20V 3A In Power jack

routerboard: yes
model: "600"
serial-number: "160201xxxxx"
current-firmware: "2.14"
upgrade-firmware: "2.14"

uptime: 19m54s
version: "3.4"
free-memory: 49656kB
total-memory: 62416kB
cpu: "e300c1"
cpu-count: 1
cpu-frequency: 399MHz
cpu-load: 37
free-hdd-space: 32148kB
total-hdd-space: 61440kB
write-sect-since-reboot: 162
write-sect-total: 232281
bad-blocks: 0

Any idea?

Samuel Allard
Digicom Technologies

Alex · Mon Apr 21, 2008 9:52 pm

upgrade to latest version

digicomtech · Tue Apr 22, 2008 4:32 pm

At 9h00Am
ROS 3.7 And Firmware 2.14

And still reboot without any apparent reason.

At 9h30Am
I'v underclok to 266Mhz
Still the same

Any other idea?

Wed Apr 23, 2008 10:03 am

maybe you have a different problem. contact support please

keletiferi · Fri Apr 25, 2008 1:49 pm

Using 48V power adapter.

ilius168 · Sat Apr 26, 2008 2:57 am

Mine also did the same after upgrading to 2.13, ROS V. 3.7
Happened only on station side.

jan/01 07:00:05 system,error,critical router was rebooted without proper shutdown by watchdog tim
er

ema · Mon Apr 28, 2008 12:24 pm

try to switch off ANI in wireless card

grizz · Mon Apr 28, 2008 12:42 pm

Hi folks.

We have same behaviour and same error message in "log print" with an RB532A running RouterOS 3.7.

The system reboots every 10 minutes.

Mon Apr 28, 2008 12:46 pm

this topic is about RB600. please contact support if you have a problem with another product

grizz · Mon Apr 28, 2008 12:51 pm

Shure,

i now it's about rb600 thought it could be usefull to know that you have the same behaviour with another product.

Mon Apr 28, 2008 1:27 pm

"reboot" is not something that's unique to a specific product

for all i know - it could be power outages

ilius168 · Mon Apr 28, 2008 2:21 pm

try to switch off ANI in wireless card

What's ANI?

grizz · Mon Apr 28, 2008 6:09 pm

ANI is adaptative-noise-immunity

visible with "interface wireless print advanced"

to normis : things went better with ANI disabled. If you read my first message i say that the "log print" message is the same as on the rb600, dealing with watchdog.

Even if we can't exclude a power outage we can't neither exclude à ROS or board problem

still investigating yet

andreacoppini · Tue Apr 29, 2008 12:21 pm

Just putting in my 2c....

Had an RB600 with 2x R52H cards with 48v PoE that was rebooting more or less every 10 mins since we installed it a few days ago.

Upgraded the firmware to the latest version (2.14) and it's been up for 44 mins so far.

ilius168 · Tue Apr 29, 2008 4:36 pm

THe RB 600 started more regularly now, BIOS upgraded to 2.14, ROS 3.7
ANI turned off....

it's believed to be defect unit... let's see what happen after we get a new RB600....

HEADACHE.....

okradio2 · Wed Apr 30, 2008 3:24 pm

Please, i have the same problem. firmware version 2.11 and rebooting all the time!!
Can somebody explane to me how to use that xmodem or remote firmware update, i've never been using that!
Please help!

Wed Apr 30, 2008 3:36 pm

Please, i have the same problem. firmware version 2.11 and rebooting all the time!!
Can somebody explane to me how to use that xmodem or remote firmware update, i've never been using that!
Please help!

you need 2.14! just upload the firmware file to FILES menu, then run command "/system routerboard upgrade"

okradio2 · Wed Apr 30, 2008 3:53 pm

I tried, but seems like error
mesaage appears "ERROR Firmware file was not found"

andreacoppini · Wed Apr 30, 2008 4:10 pm

I tried, but seems like error
mesaage appears "ERROR Firmware file was not found"

Make sure it's at the root, not in a subdirectory (like in /hotspot for example)

Not sure if it makes any difference, but better safe.

okradio2 · Wed Apr 30, 2008 4:17 pm

Yes, it is in the root.
it accepts firmware 2.13, but when i upload and start 2.14 there is the message that file was not found. Is any serious difference between 2.13 and 2.14?

I noticed that reboot bug occures while traffic is at maximum on wireless adapter.
therefore, i'm copying all the time since 2.13 is installed (30 mins) and seems ok so far.

randallr · Wed May 07, 2008 7:14 pm

When you uploaded the file, did you set type to binary?

okradio2 · Thu May 08, 2008 10:35 am

I just tried binary mode. It dosn't work. Same error occures again.
1. uploading firmware into root (files)
2. starting console (telnet)
3. running command "/system routerboard upgrade"
and system says: ERROR: firmware file was not found.
More confusing to me is that RB600 accepted firmware 2.13, but not the 2.14
How it could be?
However there was no problems running 2.13. not one single reboot since upgrade.
Regards.

znet · Fri May 09, 2008 3:40 am

Same issue with my 600s. 2.14 in root files folder. Tried CLI and Winbox, and same result. 2.13 upgrade successful from CLI. 2.14 wont upgrade. But, board hasnt booted way past where it would have, with 2.13 seeming to fix problem....We will see...

Gerard · Fri May 09, 2008 4:38 am

All of you guys having problems with 2.14 firmware are probably trying to use the firmware link that was posted above.. That link was in response to someone asking if it worked with a RB333 and thus was a link to the RB333 firmware.. Anyway..

This is the link for the RB600 firmware..

http://www.routerboard.com/files/rb-2.1 ... 3-2.14.fwf

-Gerard

znet · Fri May 09, 2008 6:11 am

Thats the ticket...Thanks Gerard...Z

ilnicchio · Fri May 30, 2008 10:33 am

I Have reboot whit rb600 also with 3.10 and 2.15 firmware upgrade!
HELP ME!

I use 4 R52 Card.
It reboot every 5-40min with a result of 20% of packet loss if I continuos ping it from external

When I connect to terminal I see these message:

(20 messages not shown)
jan/01/1970 00:00:06 system,error,critical router was rebooted without proper shu
tdown by watchdog timer
jan/01/1970 00:00:05 system,error,critical router was rebooted without proper shu
tdown by watchdog timer
jan/01/1970 00:00:06 system,error,critical router was rebooted without proper shu
tdown by watchdog timer
jan/01/1970 00:00:05 system,error,critical router was rebooted without proper shu
tdown by watchdog timer
jan/01/1970 00:00:05 system,error,critical router was rebooted without proper shu
tdown by watchdog timer
jan/01/1970 00:00:05 system,error,critical router was rebooted without proper shu
tdown by watchdog timer
jan/01/1970 00:00:05 system,error,critical router was rebooted without proper shu
tdown by watchdog timer
jan/01/1970 00:00:05 system,error,critical router was rebooted without proper shu
tdown by watchdog timer

Fri May 30, 2008 10:45 am

see what you have configured in your watchdog. you can see it right there, the watchdog rebooted it.

miahac · Tue Jun 17, 2008 5:36 am

Also, you should set up your time server

I Have reboot whit rb600 also with 3.10 and 2.15 firmware upgrade!
HELP ME!

I use 4 R52 Card.
It reboot every 5-40min with a result of 20% of packet loss if I continuos ping it from external

When I connect to terminal I see these message:

(20 messages not shown)
jan/01/1970 00:00:06 system,error,critical router was rebooted without proper shu
tdown by watchdog timer
jan/01/1970 00:00:05 system,error,critical router was rebooted without proper shu
tdown by watchdog timer
jan/01/1970 00:00:06 system,error,critical router was rebooted without proper shu
tdown by watchdog timer
jan/01/1970 00:00:05 system,error,critical router was rebooted without proper shu
tdown by watchdog timer
jan/01/1970 00:00:05 system,error,critical router was rebooted without proper shu
tdown by watchdog timer
jan/01/1970 00:00:05 system,error,critical router was rebooted without proper shu
tdown by watchdog timer
jan/01/1970 00:00:05 system,error,critical router was rebooted without proper shu
tdown by watchdog timer
jan/01/1970 00:00:05 system,error,critical router was rebooted without proper shu
tdown by watchdog timer

ronniee · Fri Jun 27, 2008 7:30 pm

My RB600 still rebooting with routeros 3.10 and 2.15 firmware.
+ I have nothing in wachdog!
+ ANI = ap and client mode !

When I start a bandwidth test, in 2-3 minutes will reboot automaticly.
How can I prove this and change in warranty?

Mon Jun 30, 2008 11:11 am

did you send supout.rif file to support!?