Hi guys,
I have the dude 3.4 installed on one machine that is used to monitor our network and when I have configured the email notification to send emails
I added the IPs of primary and secondary email servers and the from email address in Settings and in email notification I added my email in To and couble of my colleagues in CC. The problem is it does not send any email whenever an event happen, all other notifications are working fine except the email.
I tried to troubleshoot the problem and I found that when I try to test the email notification I get "timeout" as a response in red at the bottom of the email notification window.When I use ping tool to ping both email servers I get a reply so it is not a reachablilty problem which I have here, so what does "timeout" means?
One other question, what does "Server" in email notification window stands for, I mean which server does it mean, is it the mail server or the dude server?? And if it means the email server, if I configured email server in the Settings General tab do I need to add it again here?
Anyone faced such a problem and knows how to fix it?