Hi mikrotik community,
i'm looking about a single and simple device to install as IDU (indoor unit) in customer's home. I want to replace passive poe and power supply because customers have a lot of problem with these devices: many times disconnect cables, many times connect cables in the wrong way, many times lost poe under desk, many time break components...in conclusion two pieces and three cables are realy too!
But the major difficult is during telephone support. Today we lost too time to help customers to check their installation: find poe, check antenna cable, check lan calbe, check power supply, check ethernet load...
For customer downtime is a source of stress, for us is extra work (and stress).
I'd like to have a single device with these features:
- Strong PoE and strong power supply in a single box, better if is colored
- Ethernet grounding (like ubiquiti or better)
- Three leds: one for power, one for lan ethernet, one for cpe's ethernet (like alvarion).
- Power and antenna cables are more difficult to disconnect (like motorola).
- Obviously, cheap.
So, customer will interact only with one-single-port, telephone calls will last few minutes or seconds (just find the big box and "read" the leds) and everyone lived happily ever after.
Anybody know if exist something similar?
I'm going to talk with a producer, anyone is interested?