I have the following problem. When radius server (UM) disconnects the user the profile assigned to the user is also removed from the user but not from the profiles.

Is there anybody to help me out???

C'mon
your validity=1d
your uptime=2h
your limitation time=0:00:00-8:13:59

the time 0:00:00-8:13:59 in just 1 day, in other day username test1 can't login
if username test1 login at 1:00:00, user test1 session timeout at 3:00:00.

try to your validity=1w
your limitation uptime=5d
time same with config 0:00:00-8:13:59
Sorry my english

C'mon
your validity=1d
your uptime=2h
your limitation time=0:00:00-8:13:59

the time 0:00:00-8:13:59 in just 1 day, in other day username test1 can't login
if username test1 login at 1:00:00, user test1 session timeout at 3:00:00.

try to your validity=1w
your limitation uptime=5d
time same with config 0:00:00-8:13:59
Sorry my english

Is that so, I have users,
Validity=30d
Uptime=Unlimited
time config=00:00:00-7:59:59

I have 7 users for that config, I am getting the same problem. The snapshot is just for testing purpose. I give this account for the users who want to test my internet connection before buying a package.

by the way your profile config
starts:now
have you try starts: at first logon?
I want to know your winbox so:
/system clock print
/system ntp client print
and after login usermanager click your router, for secure don't forget blur ip address and shared secret. I want to know your time zone

/system clock> print
time: 08:33:28
date: nov/16/2011
time-zone-name: Asia/Kathmandu
gmt-offset: +05:45


/system ntp client> print
enabled: yes
mode: unicast
primary-ntp: 65.55.21.22
secondary-ntp: 0.0.0.0
status: synchronized

I also tired with

starts: At First Logon


But it doesn't works.

I also tired with

starts: At First Logon


But it doesn't works.

ok, you don't have problem with time zone
limitation time just 0:00:00-8:13:59, why you enable CoA support? I got problem with CoA support because nothing time left user in winbox.
If your choice starts:now, accountime begin after you created user
If your choice starts:At first Logon, accountime not begin before user login but you still know when you created user (check payment, example user test1)
More detail user login/logout you can see in session and search type user test1 etc.
My user still can login in other day. My problem just report payment (I have check different payment UM v5.6- v5.8 and compare with excel program. in report payment choice total&price is wrong )and if user like you (I mean user test1) login at 07:00:00-09:00:00 without logout user test1 still access internet. Just waiting routerOS v5.9 or above

I also tired with

starts: At First Logon


But it doesn't works.

ok, you don't have problem with time zone
limitation time just 0:00:00-8:13:59, why you enable CoA support? I got problem with CoA support because nothing time left user in winbox.
If your choice starts:now, accountime begin after you created user
If your choice starts:At first Logon, accountime not begin before user login but you still know when you created user (check payment, example user test1)
More detail user login/logout you can see in session and search type user test1 etc.
My user still can login in other day. My problem just report payment (I have check different payment UM v5.6- v5.8 and compare with excel program. in report payment choice total&price is wrong )and if user like you (I mean user test1) login at 07:00:00-09:00:00 without logout user test1 still access internet. Just waiting routerOS v5.9 or above

If you use the CoA, the user will be logged out at 9:00:00, but using CoA, you can't find the time left of user in the hotspot user page, if you had it there.

If you use the CoA, the user will be logged out at 9:00:00, but using CoA, you can't find the time left of user in the hotspot user page, if you had it there.[/quote]
No, I have tried 3 days ago with enable CoA. my user still not logout, not just that actual profile my user gone. Than I config with time 0:00:00-07:00:00 with validity:30d and uptime:30d without enable CoA. If my user know login at 05:00:00 without logout they have free access. but if at 08:00:00 user logout they can't login againt till 0:00:00. I think this my risk (I hope my user do'nt know about that ).
I don't know why, maybe from my config. I have 2 different login and different ip and pppoe (all user from Usermanger). If my user login hotspot user can't login with pppoe, if my user login by pppoe they can't login hotspot. I use queuetree pcq for limitation bandwith
I hope RouterOS v5.9 or above fix the issue.

If you use the CoA, the user will be logged out at 9:00:00, but using CoA, you can't find the time left of user in the hotspot user page, if you had it there.

No, I have tried 3 days ago with enable CoA. my user still not logout, not just that actual profile my user gone. Than I config with time 0:00:00-07:00:00 with validity:30d and uptime:30d without enable CoA. If my user know login at 05:00:00 without logout they have free access. but if at 08:00:00 user logout they can't login againt till 0:00:00. I think this my risk (I hope my user do'nt know about that ).
I don't know why, maybe from my config. I have 2 different login and different ip and pppoe (all user from Usermanger). If my user login hotspot user can't login with pppoe, if my user login by pppoe they can't login hotspot. I use queuetree pcq for limitation bandwith
I hope RouterOS v5.9 or above fix the issue.[/quote]


That means, if I disable the CoA, the actual profile of my users wouldn't be lost. Are you suggesting that??? If so, I will try that too.

Solved....

Disabling the CoA doesn't solve my problem.

But, I made a script to logout active session of hotspot user and schedule it to run before the UM does.

hi
I have same problem so would you please send the script to solve my problem

I have a hard time following this discussion, but I believe the script they refer to may do the same thing described here:

http://forum.mikrotik.com/viewtopic.php?f=9&t=28917

hi
I have same problem so would you please send the script to solve my problem

http://forum.mikrotik.com/viewtopic.php ... e+disabled


try this

Tank you For Honey Reply.
I update my RB750 V5.13 but the problem is.
because i have various group(10-12,13-14,8-12, . . .) i can not use script.
I AM VERY SORRY FOR MIKROTIK SUPPORT WITH THIS BAD BUG AND DISAPPOINTED FROM UM SO I SHOULD USE ANOTHER USER ACCOUNT SOFTWARE.

I send an email to support@mikrotik.com about the problem and recive below reply:

You have profile for one hour. After profile is expired, you need to assign new
profile to the particular client.

Regards,
Sergejs
--
Come to the MUM in Poland
March 15-16, 2012
http://mum.mikrotik.com/
their mean is this not a problem!!!!!!!
so what do i do??????