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Sigma721
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Posts: 109
Joined: Sat Nov 19, 2011 5:47 pm

Hotspot users cannot access hotspot page

Tue Mar 13, 2012 6:21 pm

Hi everyone

I have a problem with a hotspot. A user connects to the network,gets an ip, opens his/her browser and gets directed to my hotspot page and is then verified through logging in by means of a username and password which User Manager verifies. The problem is that once a user has logged in, he/she cannot get to the status page to log off. As I understand it, you should be able to type in the DNS name ex www.localhotspoturl.com or the DNS server(on hotspot interface) ip and get the status page in order to log off.

Also I have tried editing the redirect.html page, so that customers are redirected to the status(ie dns name), so that they can monitor their usage, but this does not work for some reason. Below is the code from the redirect.html page:

<html>
<head>
<title>...</title>
<meta http-equiv="refresh" content="0; url=$www.mylocalhotposturl.com">
<meta http-equiv="pragma" content="no-cache">
<meta http-equiv="expires" content="-1">
</head>
<body>
</body>
</html>

Any help will be greatly appreciated!!!
 
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TheWiFiGuy
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Location: UK

Re: Hotspot users cannot access hotspot page

Tue Mar 13, 2012 6:38 pm

What is the user seeing?

Page not found etc. What happens if you type the hotspot ip address?
 
Sigma721
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Re: Hotspot users cannot access hotspot page

Tue Mar 13, 2012 9:40 pm

When a user tries to access the page either by the DNS url or the hotspot ip, they get error 404.
The user has full internet access at this time, as they logged in on the hotspot url, but once logged in, you cant get to the hotspot page again. I know that once you logged in you will not get the login page but rather the status page.


I hope this helps clarify the problem a bit better
 
javedshotline
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Posts: 26
Joined: Mon Jan 23, 2012 9:09 pm

Re: Hotspot users cannot access hotspot page

Tue Mar 13, 2012 10:49 pm

make sure you have status page in hotspot directory.
or try reset html
 
Sigma721
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Posts: 109
Joined: Sat Nov 19, 2011 5:47 pm

Re: Hotspot users cannot access hotspot page

Tue Mar 13, 2012 11:10 pm

The status page is in the hotspot folder. What do you mean by reset html?
 
plisken
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Re: Hotspot users cannot access hotspot page

Tue Mar 13, 2012 11:46 pm

Write Error?
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