I am a new Mikrotik user and I am trying to set up user manager for the first time on a RouterBoard751G with level 4 licence.

I have installed the user manager and I can connect to it on <my router ip>/usermgr, but I cannot login using default user "admin" with empty password. I always get a message that says "invalid username or password".

I have tried editing customers and users, and after a lot of tests I have been able to login to user manager web interface as a "user" but never as a "customer". For example, with this setup: I can login as the "user" (username "bb") but I cannot login as any of the two "customers" ("admin" or "aa").

What am I doing wrong? Do I need to enter something special in the web interface "login" field? Something to tell that I am trying to login as a customer and not as a user?

I have googled for 4 hours, I have tried firmware 5.22 and also firmware 6.0 rc5, but I have been unable to login as a customer.

Thanks for your help!

hi, i tested this<my router ip>/usermgr dose't work with my um also. just type this<my router ip>/userman .every thing will be fine
Give Karma if i helped you

I am a new Mikrotik user and I am trying to set up user manager for the first time on a RouterBoard751G with level 4 licence.

I have installed the user manager and I can connect to it on <my router ip>/usermgr, but I cannot login using default user "admin" with empty password. I always get a message that says "invalid username or password".

I have tried editing customers and users, and after a lot of tests I have been able to login to user manager web interface as a "user" but never as a "customer". For example, with this setup:

Code: Select all

admin@MikroTik] /tool user-manager> customer print 
Flags: X - disabled 
 0   login="admin" password="admin" backup-allowed=yes time-zone=-00:00 permissions=owner signup-allowed=no paypal-allowed=no paypal-secure-response=no paypal-accept-pending=no 

 1   login="aa" password="aa" backup-allowed=yes time-zone=-00:00 permissions=owner signup-allowed=yes paypal-allowed=no paypal-secure-response=no paypal-accept-pending=no 

[admin@MikroTik] /tool user-manager> user print 
Flags: X - disabled, A - active, I - incomplete 
 0     customer=admin name="bb" password="bb" shared-users=1 wireless-psk="" wireless-enc-key="" wireless-enc-algo=none last-seen=never 

I can login as the "user" (username "bb") but I cannot login as any of the two "customers" ("admin" or "aa").

What am I doing wrong? Do I need to enter something special in the web interface "login" field? Something to tell that I am trying to login as a customer and not as a user?

I have googled for 4 hours, I have tried firmware 5.22 and also firmware 6.0 rc5, but I have been unable to login as a customer.

Thanks for your help!

Sure you helped me! I wonder WHY I can access an URL that only seems to work, but it does not.


Thanks a lot!

Yuo, just use /userman and it worked for me