At least twice a day our hotspot, which uses MAC authentication via radius, fails to authenticate a valid user on the first attempt. This results in the user being in the hotspot's host list but not in the active list. Every time thereafter when the user attempts to connect to the network, the router will fail to activate the user. However, if I remove the user's MAC address from the host table, the user will authenticate on the next attempt to reach the network. This creates extreme problems for support.

Is there a way to instruct the router to try authenticating the user again?

--Tony

Anyone figure this out? we are experiencing the same issue? Please help. thanks!

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