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gduprey
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New Router, cannot access anything

Thu Jun 12, 2014 3:54 am

Howdy,

I **hate** writing this, but clearly I'm not as smart I I would like to think.

I just received two RB2011UiAS-2HnD-IN routers. Per the quick start, they should appear at 192.168.88.1 and be accessible with a web browser. I can see and ping the router at that address just fine, but cannot get any connection on the web port (Unable to load page). I have the router plugged into my network on port #2 (the 2nd Gigabit port, per the quick start).

Using nmap, I can see port 22/ssh is open as are ports 111, 873 and 6566. No port 80, 8080, 443 8443, etc that a web browser would connect on.

Further, when I attempt to ssh (ssh admin@192.168.88.1) into it, I get in to the point of a password prompt, but nothing I enter (including entering nothing) works.

The docs maddeningly insist that the web interface is there and the default login is 'admin' with no password.

I've done a factory reset twice now and nothing changes.

Everything I can find in the Mikrotik website and online says 1) I should be able to access the router via a browser and 2) the login should be 'admin' with no password. None of that is matching my experience so far.

I've even tried doing a reset via the little display/touchscreen and when I do, it wants a PIN # which I cannot find anywhere.

So I'm stuck at Go and cannot move and inch. As a networking guy, it's pretty frustrating.

Does anyone have any ideas on how to move forward? I've read so much good about these routers, but right now, it's a fairly nice looking paper weight for me.

Thanks so much, in advance

Gerry
 
jarda
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Re: New Router, cannot access anything

Thu Jun 12, 2014 10:35 am

Try to log in via mac address from winbox.
 
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janisk
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Re: New Router, cannot access anything

Thu Jun 12, 2014 11:59 am

gduprey your findings are true.

Default user and password - admin without the password
these ports should be open by default - ssh: #22, telnet: #23, www: #80

Also, you could try to connect via console (serial interface) as that should also be enabled.

You can attempt last resort - reinstall router and set up default configuration:
here are actual script parts:
http://wiki.mikrotik.com/wiki/Manual:De ... igurations

just set complete set (there are written what parts should be included for RB2011)

and using netinstall tool you can reinstall router using that script file as a default configuration.
 
nmeastman
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Re: New Router, cannot access anything

Thu Jun 12, 2014 6:23 pm

I second jarda's recommendation of using winbox. It gives the same options as the web site, and can make the experience a little smoother. You should be able to access the router on the IP, or the MAC, and it will discover routers you are connected to just by clicking the button (...) next to the "Connect To:" box.

Try connecting your computer to a different port (other than ether1).

Also, you mentioned connecting the router to your network on port 2. I'm assuming you meant you connected your computer to port 2 on your new router. It's worth mentioning, just in case, that you shouldn't be connecting the new mikrotik to an existing router and trying to access it through that router... (I work in tech support and you'd probably be surprised at some of the things I've heard over the years.)
 
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janisk
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Re: New Router, cannot access anything

Fri Jun 13, 2014 4:31 pm

The wiki contains information that is correct regarding topics you inquire about.

If your experience varies, i cannot guarantee that your router is actually has default configuration. Steps i described would reset everything to the configuration we know is working. RouterBOARD devices can be configured in a any way you like. Even default configuration can be reset to something different if you install the script using netinstall tool. So, when you do /system reset-configuration, you get your configuration and not some obscure default.
 
Lagered
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Re: New Router, cannot access anything

Fri Jun 13, 2014 10:06 pm

Howdy,

I have the router plugged into my network on port #2 (the 2nd Gigabit port, per the quick start).
I read this as you not having your computer directly connected to the router but through your current network topology and then to the router? Since you can ping the router I imagine it's on it's own network. Or do you have your computer plugged into port #2? But just in case, have you tried connecting your computer directly to the router? Sorry if I misinterpreted your post and everything I said is irrelevant.

Default PIN on LCD is 1234 I believe