Hi there and I'm sorry my English is not the best but I hope you guys understand it.
We have a small network around the Emporia Ks area (400 customers ). We are having trouble with a new tower we just had a Fiber line put directly in have 75M of download and upload strait to our Router. We also have a Backhaul going back to our main network so we can monitor this part of the network. We have 2 AP's (RB922UAGS-5HPacD) and one goes to a directional antenna (Freq-5825) and one to an Omni antenna(Freq-5745).We also send another Backhaul to another City and they are also use the 75M fiber. On the Customer side they are all using Airgrid M-5 or Power Beams M5. We are having a problem with speed customers are complaining of slow speed and we are only seeing around 30M. We think it should be closer to 60-70M used there. We are not sure what is wrong, we have tried a lot of thing looking for help to see if we over looked something.
We have 3 AP's and 2 Backhaul on that tower, one AP is 2.4Ghz and that one is not affected by this issue.
So far this are the speed test we run:
With a Btest server runing in our router (CCR-1009-8G-1S)
1. CPE thru AP5G to router (btest)
TX/RX = 3.3Mbps/138.8kbps
lost packets = 0
2. CPE thru AP5G-West to router (btest)
TX/RX = 5.1Mbps/11.5Mbps
Packets lost = 0
From our AP's thru our router to 207.32.195.2 (online btest server)
1. from AP5G
TX/RX = 74.1Mbps/59.7Mbps
papckets lost = 0
2. from AP5G-West
TX/RX = 74.1Mbps/59.7Mbps
papckets lost = 0
We also did an Spectral analysis and we are sending those images for you analysis.
This are the frecuencies we are using :
AP5G= 5745
AP5G-West = 5825
BH1= 5300
BH2= 5250
Traceroute tell us everything is going thru our router to outside world , not to any BH. The BH have rstp enable in order to prevent a loop.
We will love to know if you guys can help in order to solve the problem of course we are able to pay for the service so please send us an offert for the service.
Another info is, that tower is very saturate with equipments from another companies, so my best guest is that we are having some king of interpolation there, I'm also thinking the omni antenna on AP5G could be noisy and defective, but I'm not for sure.
well please let us know what we can do about this issue.We can send you a vpn address so you guys can look at our config on our AP's and Router.
PS: Hardware in Tower and router is brand new we just replaced it looking to fix the problem.