Hi folks

I've have my first outing with a hap ac lite this morning and it's ended up in a state where WinBox 3.11 doesn't list the device.

I've tried the obvious stuff:

1) power cycling
2) changing cables
3) checking windows firewall (and deleting and re-enabling there).
4) tried a reset with the button and not sure if this has made it worse.

The box is on, the power light is on and the ethernet cable present light is on for ether1.

Any ideas how to get back to a sane state?

Thanks

Does it appear in Winbox neighbors tab if you connect to any other port than ether1?

Aha, appears on ether 2, thank you!

However, I get "ERROR: could not connect to 192.168.88.1" when attempting to connect now.

Network addresses on the PC are:

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::b453:e134:b7ff:85c1%9
IPv4 Address. . . . . . . . . . . : 192.168.1.37
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Ethernet adapter Ethernet 3:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::4c92:33ed:cfe4:9797%30
IPv4 Address. . . . . . . . . . . : 192.168.88.252
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.88.1

Connection attempts always reset in "ERROR: could not connect to 6C:3B:6B:6F:8A:FA.

Okay, just found I put the IP address rather than the MAC address into the "Connect To:" box the right thing happens.

Thanks.

Once you are logged in, you can enable MAC WinBox in your console or from the left menu.

1. via console (New Terminal) If your "all" is disabled, you can enable that so no matter what port you configure, you will be able to log in using WinBox via MAC address. After that you should be able to log in using MAC address.