Community discussions

MikroTik App
  4. RouterOS
  5. General

Hotspot/UserManager no valid profile problem

Post Reply
 
bobocjusz
just joined
Topic Author
Posts: 6
Joined: Tue Jul 05, 2016 3:10 pm

Hotspot/UserManager no valid profile problem

Fri Sep 09, 2016 6:38 pm

Hello !

I have problem with my hotspot connected to UserManager plugin. I have 100 accounts in usermanager with vaild profile connected to him.
My problem is: for example: I have account with correct profile with uptime set to 4day. I login in and everything is ok. but when I want to login in another device in 2,3 or other day i have
Code: Select all
Sep  9 17:07:02 000konferencja201609081326 (192.168.91.46): trying to log in by http-pap
Sep  9 17:07:02 000konferencja201609081326 (192.168.91.46): local user not found
Sep  9 17:07:04 000konferencja201609081326 (192.168.91.46): login failed: no valid profile found
And next when I see in usermanager webpage on this account I see that user dosen't have profile and start or end date is Unkown
User.jpg
The big problem is I dont have this problem on all acounts. I see this on 4-5 accounts in week, and all time i have this on another accounts.

It is my configuration
mikrotik .jpg
profil2.jpg
Mayby somebody have the same problem, please help :)
You do not have the required permissions to view the files attached to this post.
Top
 
raymondr15
Member Candidate
Member Candidate
Posts: 119
Joined: Fri Sep 05, 2014 1:11 am
Location: East London, South Africa
Contact:
Contact raymondr15

Re: Hotspot/UserManager no valid profile problem

Wed Sep 14, 2016 4:02 pm

I'v had the same problem and found no fix...
I'v also seen when I access my user manager from a remote location and have a packet loss or even a slow connection it seems to corrupt the user manager so always make sure you have automatic backups. Don't like user manager, wish MikroTik would make something with a more features like fair usage policy and so on and a stable user manager.
Top
 
bobocjusz
just joined
Topic Author
Posts: 6
Joined: Tue Jul 05, 2016 3:10 pm

Re: Hotspot/UserManager no valid profile problem

Fri Sep 16, 2016 3:00 pm

Thank you for you reply.

What you use to connect usermanager from remote location. Do you use http://wiki.mikrotik.com/wiki/API_in_C_Sharp or https://github.com/danikf/tik4net ? Or mayby something else ?
Top
 
raymondr15
Member Candidate
Member Candidate
Posts: 119
Joined: Fri Sep 05, 2014 1:11 am
Location: East London, South Africa
Contact:
Contact raymondr15

Re: Hotspot/UserManager no valid profile problem

Fri Sep 16, 2016 5:35 pm

Thank you for you reply.

What you use to connect usermanager from remote location. Do you use http://wiki.mikrotik.com/wiki/API_in_C_Sharp or https://github.com/danikf/tik4net ? Or mayby something else ?
I'm talking about logging into the manager from a remote location (http://routerip/userman).
Top
 
jayher10
just joined
Posts: 3
Joined: Sat Nov 15, 2014 2:38 pm

Re: Hotspot/UserManager no valid profile problem

Tue Jun 20, 2017 8:38 pm

is there any solution of this problem? i encounter also this issue. its like corrupted database or something .... but sometimes if you click rebuild database it will work again. hope the mikrotik can find a solution.
Top
 
biz4africa
just joined
Posts: 1
Joined: Mon Aug 14, 2017 2:22 pm

Re: Hotspot/UserManager no valid profile problem

Mon Aug 14, 2017 2:45 pm

Hi,

I have multiple sites, with +/- 50 accounts, that shows same behaviour, on random account.
As the issue as been lasting for quite some time, I'm now thinking about switching to another AAA solution.

Still a fix or workaround will be very welcome.

Kind regards,
Top
Post Reply
  4. RouterOS
  5. General