I have a hAP ac², running the current long term version 6.43.14, but the issue existed in .13 too. Not sure about other versions because when I got the router, I upgraded it to the then current version .13.
The issue goes as follows: if a client that is somehow far away from the router connects to the 5GHz network, first everything runs fine for several minutes and then for whatever reason it loses connection and the only way to continue having connectivity is either to switch to the 2.4GHz one (manually or automatically after the client "realizes" that there is no connection) or to restart the router. By "loses connection" I mean, on the client it shows that it is connected to the router, although with less signal (e.g. on MacOS it starts with 3/4 or 4/4 and then drops to 2/4), but there is absolutely no connectivity to the internet or the router. This happens on different devices -- MacOS and Windows laptops, iOS tablets and phones, so it is unlikely that it is from the clients themselves. I understand that the 5GHz one has smaller coverage than 2.4, but it is not clear why everything works just fine for several minutes and then everything drops.
Any ideas what may be going on and how to fix it?