We are having a problem at a sing site. We have gone through a number of RB2011 in the last couple of weeks.
See photos of for damage.
Electricians have installed surge arresters. I sure this is a whole subject in itself and I don't know what spec was installed so might not be correctly spec'd.
And I understand that this does not completely isolate the device from the main but it has been connected to a UPS.
Could this damage result from something feeding back from one of the ethernet ports and not via the PSU?