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wesleyna
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Radius timeout - Ver 6.44

Thu Jul 18, 2019 4:59 pm

We recently upgraded all our highsite side equipment to version 6.44, and ever since the upgrade, I have had 4 routerboards(3PowerBOX & 1 Powerbox Pro units) start giving authentication failed - Radius timeout on PPPoE dial ups. It is not the radius server, and I kick connections on other towers and they reconnect immediately. The issue on resolves if I reboot the PowerBox.

Is there a bug in ver. 6.44? As a temporary measure I have to create a secret for the client, as I can not reboot the router each time during busy time.
 
wesleyna
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Re: Radius timeout - Ver 6.44

Fri Aug 09, 2019 9:37 pm

*Bump*

Still having this issue, replaced the routerboard with a Powerbox Pro & upgraded to 6.45.2 at one site, still getting radius timeout on the routerboard, even though radius server is running fine. Issue is only resolved when router is rebooted.
 
Red0ktober
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Re: Radius timeout - Ver 6.44

Tue Sep 24, 2019 8:05 pm

We have had the same issue where we installed a new router with 6.44, we had to roll back to 6.43. Actually we were trying to use an RB4011 that shipped with 6.44 and wouldn't downgrade, so we had to replace it with a CCR1009. I was just googling to see if there was a resolution yet.
 
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Re: Radius timeout - Ver 6.44

Tue Sep 24, 2019 11:32 pm

I am running 6.44.5 long term at various sites on different devices, i.e. 3011, 1009, 1036, etc. all accessing radius without any problems
 
Red0ktober
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Re: Radius timeout - Ver 6.44

Tue Sep 24, 2019 11:47 pm

It would work for a day or a week, but then it would start doing radius timeouts on new authentications. This was for a PPPoE server with about 50 sessions.
 
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tomasi
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Re: Radius timeout - Ver 6.44

Fri Sep 27, 2019 5:33 pm

Same issue here:

PPPoE servers work for some days and, suddenly, they stop to authenticate PPPoE users, giving radius timeout error

user customerabc authentication failed - radius timeout

After reboot RB, PPPoE clients authenticate again

I saw this issue on CCR (tile) and RB450 (mipsbe) models.

I'll downgrade to 6.43.16 to try solving this
 
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Re: Radius timeout - Ver 6.44

Fri Sep 27, 2019 8:01 pm

It would work for a day or a week, but then it would start doing radius timeouts on new authentications. This was for a PPPoE server with about 50 sessions.
Below a screenshot of active sessions on the 1036 as example, 91 active PPPoE sessions authenticated via Radius, device has been up for 58 days
PPPoERadius.jpg
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Re: Radius timeout - Ver 6.44

Fri Sep 27, 2019 8:22 pm

It would work for a day or a week, but then it would start doing radius timeouts on new authentications. This was for a PPPoE server with about 50 sessions.
Below a screenshot of active sessions on the 1036 as example, 91 active PPPoE sessions authenticated via Radius, device has been up for 58 days

PPPoERadius.jpg
That's great that it's working for you, and I'm sure it's working fine for many people - or else the problem would have been identified and resolved already. However, there are obviously people who ARE experiencing an issue with this firmware. My company has been running Mikrotik with PPPoE and Radius for ten years and this is a new issue for us.
 
wesleyna
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Re: Radius timeout - Ver 6.44

Fri Sep 27, 2019 8:29 pm

I was in contact with Mikrotik support, they havd identified an issue, its apparently resolved in one of the Beta's. However I'm going to run a beta on my live network at this point. So for now I reboot my pppoe server routers every few days until this issue is resolved on a stable release.
 
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Re: Radius timeout - Ver 6.44

Fri Sep 27, 2019 8:33 pm

So why dont you just install 6.44.5 and test, inst5ead of "rolling" back to older version??

Also, you just post here "it is not working", not providing any configs, or packet captures, or anything. so you should not expect much in return
 
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Re: Radius timeout - Ver 6.44

Fri Sep 27, 2019 10:00 pm

we have same problem on CHR
 
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Re: Radius timeout - Ver 6.44

Mon Apr 13, 2020 11:53 am

I was in contact with Mikrotik support, they havd identified an issue, its apparently resolved in one of the Beta's. However I'm going to run a beta on my live network at this point. So for now I reboot my pppoe server routers every few days until this issue is resolved on a stable release.
fan bloody tastic. Do you mind sharing what the root cause issue is just out of curiosity? It would bring me an immense sense of closure on the issue

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