I have two GrooveA-52HPn's at a client site that have been there for a few years. They're managed by CAPsMAN on a hEX r3. All the devices onsite are running ROS 6.42
One of the Groove's is damaged (cable won't click in) and the other has suspect behaviour (Ethernet link dropping out randomly), so I want to replace them both and test them thoroughly.
I have two new GrooveA-52HPn r2's running 6.44.6 and I've connected them to the network (directly to the hEX yesterday, and today remotely via an EoIP link). They're connecting to CAPsMAN but not picking up an SSID and always using the 5GHz band even though CAPsMAN is configured to use 2.4GHz B/G/N.

The network onsite is hEX -> CRS125 -> Omnitik -> SXT -> Groove

I'm not too keen to upgrade ROS on the existing equipment as the site is 100km away, and the archive link to download 6.42 is broken, so if the issue is caused by differing ROS versions that might be a problem.

The new Groove's work fine in 2.4GHz mode when configured manually, but I want to use CAPsMAN forwarding and I don't want to change the password on every AP each time it needs changing.

Any idea what could be causing the Groove's to ignore the CAPsMAN configuration?

Under wireless Cap have you selected the 2.4 wlan interface ?

Hi Zacharias

Groove's don't have two separate wireless interfaces, they have a single interface and it can do either 2.4GHz or 5GHz (not both at the same time).
In CAPsMAN on the router, I've chosen the 2ghz-b/g/n band and I've tried leaving all other settings as default as well as specifying frequencies and extension channel.
I've managed to find packages for 6.42 and downgraded, so I'm now using the same version on all devices, but unfortunately the problem persists.

I've just tried disabling the provisioning entry for this device, and the behaviour is the same. This indicates that it's not picking up any configuration from CAPsMAN (although it's definitely connecting to CAPsMAN).
I've checked the RADIO MAC is correct, and also tried using 00:00:00:00:00:00 to catch everything.

Groove's don't have two separate wireless interfaces, they have a single interface and it can do either 2.4GHz or 5GHz (not both at the same time).

Ok, never used that model before...

Try this, open the wlan interface, select the 2.4 GHz band, save and then provision the wlan interface.
So, disable the CAP, do the step above, then enable the CAP and let it provision...

Thanks, already tried that though.

In your provision rules, do you use create dynamic enabled ? If yes, change it to create enabled.
Then go to the capsman, double click the provisioned interface and select your 2.4 GHz band...

Sorry for the silence, I've been on holiday.
Thanks for your help- seems to have worked. I think there may be some other issues so I'll update the router onsite when I get a chance. I've got it working in the lab though.

You are welcome...