Community discussions

MikroTik App
 
enrique
Frequent Visitor
Frequent Visitor
Topic Author
Posts: 72
Joined: Thu Mar 30, 2006 12:33 pm

User don't have access to any email service via wifi.

Thu Jun 28, 2007 1:19 pm

Hello guys,

here I describe my incidence: I have many problem every time I configure the hotspot service. but the user can't have access to any email services including webmail services like hotmail.com. Is kind curious because is the user connect direct to the ADSL router via ethernet the email works in other words can recieve and send email, but via Mikrotik wireless not.

have some one has any clue.

thanks for been there.

regards,
 
User avatar
sergejs
MikroTik Support
MikroTik Support
Posts: 6703
Joined: Thu Mar 31, 2005 3:33 pm
Location: Riga, Latvia
Contact:

Re: User don't have access to any email service via wifi.

Thu Jun 28, 2007 2:13 pm

Use the latest 2.9.43 version, it should work fine with default router, HotSpot, firewall configuration.
 
User avatar
normis
MikroTik Support
MikroTik Support
Posts: 27063
Joined: Fri May 28, 2004 11:04 am
Location: Riga, Latvia
Contact:

Re: User don't have access to any email service via wifi.

Thu Jun 28, 2007 4:39 pm

what do you mean, that opening http://www.hotmail.com works, but logging into the email system doesn't? whats the difference?
 
enrique
Frequent Visitor
Frequent Visitor
Topic Author
Posts: 72
Joined: Thu Mar 30, 2006 12:33 pm

Re: User don't have access to any email service via wifi.

Thu Jun 28, 2007 5:20 pm

Hi Normis,

I mean every time user connect directly to the ADSL Lan side, the user can use the hotmail, or can have access to their email server. but If a user connects via wireless using the Mikrotik hotspot service user can't have access to any emails services. not recieving and not sending, is like the port 25 and 110 get block or somethig.

Let me tell you the mikrotik is connected to the ADSL Lan to expands wifi signal.

thank you.
 
User avatar
sergejs
MikroTik Support
MikroTik Support
Posts: 6703
Joined: Thu Mar 31, 2005 3:33 pm
Location: Riga, Latvia
Contact:

Re: User don't have access to any email service via wifi.

Fri Jun 29, 2007 9:21 am

1) Which version do you use ?
2) Does wireless user is authenticated at HotSpot, when he/she is trying to access the mail ?
 
User avatar
balimore
Forum Veteran
Forum Veteran
Posts: 884
Joined: Mon Apr 10, 2006 3:38 am

Re: User don't have access to any email service via wifi.

Fri Jun 29, 2007 9:48 am

----
i think they cann't access https.
try to recheck on hotspot profile.. :wink:

----
1) Which version do you use ?
2) Does wireless user is authenticated at HotSpot, when he/she is trying to access the mail ?
 
enrique
Frequent Visitor
Frequent Visitor
Topic Author
Posts: 72
Joined: Thu Mar 30, 2006 12:33 pm

Re: User don't have access to any email service via wifi.

Fri Jun 29, 2007 1:15 pm

Hello guys,

Sergejs,

yes the users get autehticate indeed. and the firmware version we are using is 2.9.30.
 
NickW
just joined
Posts: 16
Joined: Thu Jun 28, 2007 6:12 pm

Re: User don't have access to any email service via wifi.

Fri Jun 29, 2007 1:23 pm

MTU?
 
User avatar
sergejs
MikroTik Support
MikroTik Support
Posts: 6703
Joined: Thu Mar 31, 2005 3:33 pm
Location: Riga, Latvia
Contact:

Re: User don't have access to any email service via wifi.

Fri Jun 29, 2007 1:42 pm

enrique,
try with 2.9.44 version.
 
User avatar
tgrand
Long time Member
Long time Member
Posts: 667
Joined: Mon Aug 21, 2006 2:57 am
Location: Winnipeg, Manitoba, Canada

Re: User don't have access to any email service via wifi.

Fri Jun 29, 2007 2:25 pm

Disable the proxy
 
enrique
Frequent Visitor
Frequent Visitor
Topic Author
Posts: 72
Joined: Thu Mar 30, 2006 12:33 pm

Re: User don't have access to any email service via wifi.

Tue Jul 03, 2007 7:42 pm

Sorry for the late.

Ok sergejs I will try 2.9.44 version.

Thanks a lot guys for your cooperation.

regards,