Mon Jun 08, 2020 11:36 am
When did the bootloop start? Was it after an upgrade? If that's the case, then you could try to downgrade from the last version where it worked normally. First order of business is to export, not backup, your current configuration that you can restore to later.
If the bootloop wasn't after an upgrade, then try to /system reset-configuration first and see if the bootloop stops after reverting to factory default. If it stops then there must be something about your current configuration that triggers the loop. You can troubleshoot from there.
If resetting to factory defaults doesn't help, then do a netinstall of the device from the last working version before the loop started. Start with the default configuration first to see if the bootloop has stopped before restoring your configuration.
If netinstall didn't help, then it's probably time to start looking at the hardware side of the problem.