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Sierra Wireless EM7565

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helipos
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Sierra Wireless EM7565

Sat Jun 23, 2018 8:59 am

I just thought I'd create a thread specifically for getting the EM7565 to work with Mikrotik routers.
The mikrotik I'm using is a RB953.

First thing I started with was a windows machine. I'm also using a USB to M2 USB adapter board.
Downloaded windows drivers for the EM7565 and installed.
Downloaded the firmware (Generic SWI9X50C_01.07.00.00) which is generic since there is not a specific one for Telstra yet.
Plugged in the USB adapter board and tried to install the firmware. First attempt failed but pushed it again and appeared to work.

Opened up a terminal emulator session to port 8, ports 9 and 10 appear to be the GPS (NEMA) port and something I couldn't figure out (DM) port.
Port 8 appeared to be the standard AT command port.
Code: Select all
AT
OK
AT!ENTERCND="A710"
OK
AT!BAND
ERROR

AT!GETBAND?
!GETBAND: No Service


OK
AT!BAND?
Index, Name,                        GW Band Mask     L Band Mask 1    TDS Band Mask    L Band Mask 2    L Band Mask 3    L Band Mask 4
00, All bands                     100600000EC00000 00002100BA0E19DF 0000000000000000 0000000000000002 0000000000000000 0000000000000000

OK

AT!GSTATUS?
!GSTATUS:
Current Time:  1903             Temperature: 20
Reset Counter: 1                Mode:        ONLINE
System mode:   WCDMA            PS state:    Not attached
WCDMA band:    WCDMA 2100
WCDMA channel: 10812
MM (CS) state: IDLE             NO IMSI

WCDMA L1 state:L1M_PCH_SLEEP    LAC:           027a (634)
RRC state:   DISCONNECTED       UTRAN Cell ID: 06556206 (106258950)
RxM RSSI C0:   -59              RxD RSSI C0:  ---
RxM RSSI C1:    ---             RxD RSSI C1:  ---


OK
AT
OK
Now it appearing on WCDMA in Australia is hopeful since it was shut off sometime around 2010.
The following are the band indexes loaded with the firmware above. The command reference says "Valid range: 0–13 (Hexadecimal. There are 20 possible values.)"
I couldn't find anything beyond index 9 or I wasn't entering the commands correctly.
Code: Select all
Index, Name,                        GW Band Mask     L Band Mask 1    TDS Band Mask    L Band Mask 2    L Band Mask 3    L Band Mask 4
00, All bands                     100600000EC00000 00002100BA0E19DF 0000000000000000 0000000000000002 0000000000000000 0000000000000000
01, Europe 3G                     0002000000400000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000
02, North America 3G              0000000004800000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000
03 (Doesn't exist)
04 (Doesn't exist)
05 (Doesn't exist)
06, Europe                        0002000000400000 00000000000801C5 0000000000000000 0000000000000000 0000000000000000 0000000000000000
07, North America                 0000000004800000 000001000200185A 0000000000000000 0000000000000002 0000000000000000 0000000000000000
08, WCDMA ALL                     100600000EC00000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000
09, LTE ALL                       0000000000000000 00002100BA0E19DF 0000000000000000 0000000000000002 0000000000000000 0000000000000000
LTE all seems like a good fit so I'll start with that.

Now we are at least seeing the device online.
Code: Select all
at!gstatus?
!GSTATUS:
Current Time:  5297             Temperature: 20
Reset Counter: 1                Mode:        ONLINE
System mode:   LTE              PS state:    Not attached
LTE band:      B28              LTE bw:      20 MHz
LTE Rx chan:   9410             LTE Tx chan: 27410
LTE SSC1 state:NOT ASSIGNED
LTE SSC2 state:NOT ASSIGNED
LTE SSC3 state:NOT ASSIGNED
LTE SSC4 state:NOT ASSIGNED
EMM state:     Deregistered     Limited Service
RRC state:     RRC Idle
IMS reg state: No Srv

PCC RxM RSSI:  -34              PCC RxM RSRP:  -68
PCC RxD RSSI:  -31              PCC RxD RSRP:  -64
Tx Power:      --               TAC:         9015 (36885)
RSRQ (dB):     -13.2            Cell ID:     0901310b (151073035)
SINR (dB):     15.2

AT!LTEINFO?
!LTEINFO:
Serving:   EARFCN MCC MNC   TAC      CID Bd D U SNR PCI  RSRQ   RSRP   RSSI RXLV
             9410 505  01 36885 0901310B 28 5 5   9 267 -13.4  -63.7  -30.1  76

IntraFreq:                                          PCI  RSRQ   RSRP   RSSI RXLV
                                                    267 -13.4  -63.7  -30.1  76

InterFreq: EARFCN ThresholdLow ThresholdHi Priority PCI  RSRQ   RSRP   RSSI RXLV

WCDMA:     UARFCN ThreshL ThreshH Prio PSC   RSCP  ECN0 RXLV


OK
I still have no service.
Code: Select all
AT!GETBAND?
!GETBAND: No Service
Comparing to an MC7430 I have I cant get the EMM state to Registered. I shall have to sit and think for a while.
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helipos
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Re: Sierra Wireless EM7565

Sun Jul 08, 2018 3:16 am

Well I've been having a bit of fun, I can't even get the EM7565 to connect to the 4/3G network on it own, in a computer.
The USB carrier boards don't seem to be working and I havent got a machine with M.2 USB connectors on it. I haven't tried taping the USB 3 pins yet but will soon ( I'm sure that will be fun on the tiny pins).
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helipos
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Re: Sierra Wireless EM7565

Sun Jul 08, 2018 12:05 pm

Well I was considering getting the defib out at one stage. I bricked the EM7565 after requesting a factory reset via AT!RMARESET=2. Then it would only come up with the QDLoader port and nothing else. But you can unzip the firmware exe file you get from Sierra Wireless, run the exe that is buried in there and then plug the modem in. It took a few goes loading the firmware in until it was happy but I did get it back to life.

Now it's working in my Speedbox albeit quite slowly, looks like its stuck on 3G or one of the slower 4G bands, but it is working. I'll try get it working straight out of a RB soon enough.

Well I had a bit of a shot on the RB looks like I might need to tape those USB3 pins...... what fun that looks like.
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helipos
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Re: Sierra Wireless EM7565

Thu Jul 12, 2018 12:25 pm

Had a go at taping the pins. got them taped but still can't get any ports shown in System>Ports.
So I raised a Ticket#2018071222000444 we will see how we go.

I did get it to work on a PC, but looks like it's not running carrier aggregation only getting 40Mb/s each way. Strange part was I didn't seem to do anything obvious to get it working. Only un and reinstalled the netgear watcher software.
I used this command to get the unit connecting to Telstra's bands and not searching the myriad of other bands.
Code: Select all
AT!BAND=03,"Aust Telstra",0000000004400000,000000000800C5,0000000000000000,0000000000000000,0000000000000000,0000000000000000
It's now also working in the Linux machine with the same issues. The mikrotik still has no ports showing for the device.
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helipos
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Re: Sierra Wireless EM7565

Fri Sep 07, 2018 11:38 am

MIkrotik wern't too interested in making it work until ROS7.
Fair enough I suppose, with the lack of throughput compared to the MC7430 I think I'll get another of those until the firmware is sorted for the EM7565
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Acryli
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Re: Sierra Wireless EM7565

Thu Jan 10, 2019 5:24 am

Any news about the support of the EM7565 modem on RouterOS?
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Moebius
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Joined: Mon Jun 29, 2020 10:32 pm

Re: Sierra Wireless EM7565

Wed Jul 22, 2020 12:53 am

Also struggling to get an EM7565/EM7511 to run on a LtAP
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Moebius
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Re: Sierra Wireless EM7565

Wed Jul 22, 2020 2:42 am

I was able to get the EM7511 to register in MBIM mode on a LtAP running the v7.1B1 today. Status information is mostly missing, but it connects and passes traffic.
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Laurent440
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Joined: Mon Jul 27, 2020 1:26 pm

Re: Sierra Wireless EM7565

Mon Jul 27, 2020 1:29 pm

Hi,

Can you detail the process you used to get the EM7511 to work please?
How do you switch the EM to MBIM mode? Within the Router OS or externally?
Can you detail a bit the procedure to do so please?

Kind regards

Laurent
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Moebius
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Re: Sierra Wireless EM7565

Fri Aug 21, 2020 10:26 pm

ROS 7v1 will load the drives to connect to the EM7511 in MBIM mode by default. Under Interfaces/LTE/Modem just make sure it's set to 'Auto'.

If it does not work, you may need to enable the MBIM channel on your EM7511. I've found this resource helpful: https://github.com/danielewood/sierra-w ... /README.md
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