Sun Dec 17, 2006 1:37 am
I believe I know what causes this very strange problem. This also happens with WhatsUp.
When you Remote Desktpop into a 2K3 server with the remote client display set using anything more than 256 colors, all the icons turn into either the regular solid color of the icon, or totally black. Doesnt seem to matter what the native server display resolution is. This is the symptom in WhatsUP.
This can be solved in several ways, some not always working the way they did the last time... Exit the remote desktop connection and re-connect with 256 colors. Sometimes that is all that it takes. In WhatsUp, it sometimes takes opening each map window, and eventually, on the web interface, they will restore to normal. If that doesnt work, you have to restart the application.
I havent seen this in the Dude, but the symptoms you describe are identical to the behavior of WhatsUp on a 2K3 server (only). Ipswitch has never been able to solve this, at least for the rather recent, but legacy version I am using. Seems that for some reason, the video driver interacts with the web server or application, and thats where the trouble starts.
You might wonder why I am still using WhatsUp. Since the web interface of the Dude keeps crashing, I still cant depend on it to stay up. Using the remote client always seems to work however. I havent quite figured out why the web server wont stay up for more than a couple hours. Maybe its because it sees that nasty WhatsUP running...
Hope this solves your problem...