Well, something is definitely not right.
Tonight we used Chrome to try to update this switch. It's clearly the right model and the right firmware.
Screen Shot 2021-07-21 at 7.42.57 PM.jpg
Screen Shot 2021-07-21 at 7.43.54 PM.jpg
I started by just trying to upgrade manually from the 2.13 file. Failed. So we powercycled and tried upgrading manually from the 2.5 file, the minimum possible upgrade.
Screen Shot 2021-07-21 at 7.44.54 PM.jpg
Screen Shot 2021-07-21 at 7.45.22 PM.jpg
After a few seconds "upgrading," a "sad face file" appeared in the bottom field and router dropped offline. (Last night, when we were using Edge, what showed up there looked like the bottom half of a large cloud icon, not helpful).
Screen Shot 2021-07-21 at 7.45.30 PM.jpg
Obviously, this switch isn't going to update from any of these files. So it looks like unless I can get him to ship it to me for update, I'm going to have to punt on this.
I noticed on the System page there is an overall RSTP setting (now I wish I had included it in the screen shot). I believe the values in the boxes were "8000" and "short." (I realize that one of the subsequent updates, which I can't apply, moved this to the port screen.) What I would like to do is disable RSTP on this switch entirely, but there is no obvious way to do this. Is there any way to express this given the existing global controls?
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