Community discussions

MikroTik App
 
User avatar
Gromit
newbie
Topic Author
Posts: 37
Joined: Tue Jul 24, 2007 11:47 am

Routerboard Problem - please Help

Thu Oct 04, 2007 11:24 am

Not to sure if this problem has been documented before.

I am running a RB532 with an MT-R52 wireless card with a PoE injector. They run fine for a while then for no apparent reason they lock-up with the blue light flashing and a continous beeping.

Any idea what causes this? Its happening on a few of my units.
 
User avatar
normis
MikroTik Support
MikroTik Support
Posts: 26912
Joined: Fri May 28, 2004 11:04 am
Location: Riga, Latvia
Contact:

Re: Routerboard Problem - please Help

Fri Oct 05, 2007 12:59 pm

this is a known issue, contact your distributor for help.
 
aaa
Member
Member
Posts: 458
Joined: Mon Apr 11, 2005 11:54 am
Location: Latvia, Baltezers

Re: Routerboard Problem - please Help

Fri Oct 05, 2007 2:46 pm

It's RB532 rev.5 or some older revision? When you buy that RB?
 
User avatar
Gromit
newbie
Topic Author
Posts: 37
Joined: Tue Jul 24, 2007 11:47 am

Re: Routerboard Problem - please Help

Mon Oct 08, 2007 1:17 pm

It's RB532 rev.5 or some older revision? When you buy that RB?

They are all new units, all purchaced in the last 2 months.
 
User avatar
Gromit
newbie
Topic Author
Posts: 37
Joined: Tue Jul 24, 2007 11:47 am

Re: Routerboard Problem - please Help

Mon Oct 08, 2007 1:22 pm

this is a known issue, contact your distributor for help.
What is the solution? A BIOS upgrade? or swop out?
 
aaa
Member
Member
Posts: 458
Joined: Mon Apr 11, 2005 11:54 am
Location: Latvia, Baltezers

Re: Routerboard Problem - please Help

Mon Oct 08, 2007 4:26 pm

Check here
http://forum.routerboard.com/viewtopic.php?f=3&t=3656

Maybe it's same with your problem?There is describe about possible solutions.
 
User avatar
Gromit
newbie
Topic Author
Posts: 37
Joined: Tue Jul 24, 2007 11:47 am

Re: Routerboard Problem - please Help

Mon Oct 08, 2007 4:57 pm

Check here
http://forum.routerboard.com/viewtopic.php?f=3&t=3656

Maybe it's same with your problem?There is describe about possible solutions.
Yes I saw that thread. I was just wondering if the routerboards will be swapped out by the supplier?
 
User avatar
normis
MikroTik Support
MikroTik Support
Posts: 26912
Joined: Fri May 28, 2004 11:04 am
Location: Riga, Latvia
Contact:

Re: Routerboard Problem - please Help

Tue Oct 09, 2007 9:16 am

why don't you just ask them? each supplier has their own approach
 
User avatar
Gromit
newbie
Topic Author
Posts: 37
Joined: Tue Jul 24, 2007 11:47 am

Re: Routerboard Problem - please Help

Mon Oct 15, 2007 3:35 pm

It sems the problem migh be caused by power surges and not the factory fault many are refering to. I will install a surge protector and see if this solves the issue.

Please let me know if anyone else has the same response from a power surege.

Gromit
 
User avatar
neyman
just joined
Posts: 13
Joined: Tue Mar 01, 2005 11:54 am
Location: Central Java
Contact:

Re: Routerboard Problem - please Help

Thu Oct 18, 2007 8:33 am

Maybe you must make sure your jumper, is the jumper is set to enable PoE or Not? or check the power jumper and according with your power adaptor used.

thanks,
 
User avatar
Gromit
newbie
Topic Author
Posts: 37
Joined: Tue Jul 24, 2007 11:47 am

Re: Routerboard Problem - please Help

Tue Oct 23, 2007 2:50 pm

Maybe you must make sure your jumper, is the jumper is set to enable PoE or Not? or check the power jumper and according with your power adaptor used.

thanks,
These new routerboards you do not need to change the jumber for PoE
 
gerencia@e-digitales.com
Member Candidate
Member Candidate
Posts: 107
Joined: Sat Feb 25, 2006 9:01 pm
Location: Sydney Au

Re: Routerboard Problem - please Help

Sat Nov 03, 2007 3:35 am

i got the same problem when use 48v, but if i use 12v adapter without change 48v jumper, it works.
 
CarulloS
Member
Member
Posts: 406
Joined: Thu Feb 02, 2006 5:52 am

Re: Routerboard Problem - please Help

Wed Nov 07, 2007 11:48 pm

I had one do this too. Had to climb a tower twice to deal with it and swap it out. Was intermittent. Tried to use it elsewhere and had to swap it out again.

Was sent back for RMA.

Only reason I even posted here was due to normis saying known problem contact your distributor. Its not a secret. We are discussing it here. Please chare what you know the problem is, since its known.

Why should I have to call my distributor to find out a known problem nobody seems to know about? I usually support MT decisions and posts - not this time. Probably because it effects me now.

Please take a moment, and share with the people who spend money on and support your business/products, what is this known problem. Thats not too much to ask... If someone else finds out please post it here - either way its going to be known. Better from the horses mouth direct :)

I've already sent it back and spoken with my distributor. They did not share with me that it was a known problem - just that I had to RMA it and it would be replaced. Only reason I am pressing to find out what happened is so I can avoid customer downtime by testing any new units ahead of time. This problem was intermittent and the unit seemed normal for some time before crapping out. Seems to be power supply related in a powerup cycle - on off on off on off every 1/3 second or so.

Thanks

Who is online

Users browsing this forum: nette and 7 guests