no supported channel - after upgrade

fedorovic · Fri Jan 21, 2022 8:35 am

After upgrade from 6.48.6 to 7.1.1 on x86 server and rb18 (8 minipci cards) with level 5 license and extra-channels I can't set any frequency. Downgrade to v6 doesn't help. There is just "auto" frequency and I get "no supported channel" error.

Shahid · Sun Jun 05, 2022 2:23 am

Same Problem with me, After update from 6.48.6 wifi is not working on x86 level 4 licence with extra channels
Using Atheros AR9300
Errors
--No Supported Channel
--Scan list does not contain valid channels
--Empty scanlist

On 6.48.6 everything is working fine

Sun Jun 05, 2022 10:58 pm

Have seen that a couple of times.
In my case it was each time a mismatch between country setting and channel to be used
Ros7 is a lot more strict on that.

Can you check country setting and if the allowed channels for that setting are compatible with what you want to use ?

cklee234 · Mon Jun 06, 2022 4:46 am

Have seen that a couple of times.
In my case it was each time a mismatch between country setting and channel to be used
Ros7 is a lot more strict on that.

Can you check country setting and if the allowed channels for that setting are compatible with what you want to use ?

Could you elaborate more? Which country you base? Can you make it work?

I encounter the same issue

Mon Jun 06, 2022 8:57 am

Assuming you are not using wifiwave2

From terminal
/interface wireless info country-info=<chosen country>

For wifiwave2
/interface/wifiwave2/info country-info=<chosen country>

It will show which channels etc are allowed for the selected country. Omit country-info parameter to get all countries.

For a lot if countries it is illegal to set wrong channels/width/... for wifi, hence the reason ROS7 is a lot more strict on which channel can be used for which country.

Selecting the right country is the user's responsibility!!

cklee234 · Tue Jun 07, 2022 4:18 pm

Assuming you are not using wifiwave2

From terminal
/interface wireless info country-info=<chosen country>

For wifiwave2
/interface/wifiwave2/info country-info=<chosen country>

It will show which channels etc are allowed for the selected country. Omit country-info parameter to get all countries.

For a lot if countries it is illegal to set wrong channels/width/... for wifi, hence the reason ROS7 is a lot more strict on which channel can be used for which country.

Selecting the right country is the user's responsibility!!

Empty output from my x86 device. must be missing something

Ca6ko · Fri Jun 10, 2022 2:16 pm

I recently encountered this problem when I set my list of channels 1, 6, 11. It turned out that there were continuing problems with the scan list name. If the name of the sheet begins with a number, we get an error message, if with a letter, everything works.
Also, if there is a dot in the list name, then the list name is imported incorrectly when exporting-importing the configuration.
PS hAP ac2 and ROS7.2.3

cklee234 · Sun Jun 19, 2022 3:56 am

I am using an x86 and install an MikroTik R11e-5HacT
Always no supported channel

Screenshot 2022-06-19 at 8.52.28 AM.png

mkx · Sun Jun 19, 2022 12:51 pm

Set installation to "any" ... the way MT understands the "indoor" is very restrictive ... device will select only channets which are allowed exclusively for indoor use ... and there might be none. Usually all channels are allowed for indoor and outdoor, but allowed Tx power might be lower when used outdoor.

You may also want to change band to "5GHz-n/ac" (omit a) and (for starters) channel width to 20MHz only.

Ca6ko · Sun Jun 19, 2022 2:00 pm

@cklee234
Tap the Advanced mode button. The Scan List window appears. Check which list is selected there.
You can create your own Scan List and select it.

cklee234 · Mon Jun 20, 2022 3:26 am

@cklee234
Tap the Advanced mode button. The Scan List window appears. Check which list is selected there.
You can create your own Scan List and select it.

I have manually added the scanlist and it appears in the scan list.
Unfortunately, it does not work upon trying one by one.

Besides, it should be a dual band card, it does not show up 2.4G.

The same for my older atheros.

Nevertheless, when I have time, I may try again in ROS version 6. and also in 32 bits. Currently it is version 7.4.beta in 64 bits mode.

mkx · Mon Jun 20, 2022 8:05 am

Besides, it should be a dual band card, it does not show up 2.4G.

Where did you get that idea? Official product page only mentions 5GHz radio. All product pages of products supporting both bands clearly mention that in specifications, even for Groove 52 which is dual-band capable single radio device (and one has to try a bit harder to find this crucial bit of information on product page). Just because radio chip has ability of running either band, it doesn't mean that particular card implementation offers it.

cklee234 · Mon Jun 20, 2022 8:26 am

I see, my mistake

cklee234 · Sat Jul 02, 2022 3:05 pm

May I know if V7 has x86 wifi driver included?

Shahid · Fri Sep 23, 2022 3:11 am

May I know if V7 has x86 wifi driver included?

Yup
i am using latest stable version 7.5 with Atheros AR9300 on x86 working excellent.
All the bugs are removed.

cklee234 · Thu Oct 13, 2022 5:07 am

Can you share with me where you got the AR9300?

I have been using the mikrotik branded R11e-5HacT which is still not working

SMARTNETTT · Sat Oct 15, 2022 11:32 pm

some solution mikrotik ???
x86 v7+ no suport channels in 2,4ghz !!!

cklee234 · Sun Oct 16, 2022 3:00 am

The support said it would be fixed. But so far, only "no support channels issue" has been fixed. still not yet able to connect to wifi device and works

Likely the driver is not fully activated

SMARTNETTT · Sun Nov 06, 2022 9:34 pm

MIKROTIK, Some Solution of this ? Please answer !!!!

SMARTNETTT · Mon Nov 07, 2022 12:18 am

MOKROTIK Some Answer ???

cklee234 · Mon Nov 07, 2022 1:19 am

So far not working

I set is AP mode, wifi scan found the SSID but unable to connect. Frequency scan all - 130db

killersoft · Mon Nov 07, 2022 4:48 am

Have you tried the official mikrotik support channel.
https://mikrotik.com/support
or via email : support@mikrotik.com

SMARTNETTT · Mon Nov 07, 2022 4:54 am

NOT ANSWERED

cklee234 · Tue Nov 08, 2022 1:12 am

Have you tried the official mikrotik support channel.
https://mikrotik.com/support
or via email : support@mikrotik.com

Yes, they replied me with a support ticket and to wait for their fixes

SMARTNETTT · Sat Nov 19, 2022 3:31 am

Finaly solved thanks for nothing Mikrotik

mkx · Sat Nov 19, 2022 11:08 am

What was the solution then?

cklee234 · Sun Nov 20, 2022 3:45 am

Finaly solved thanks for nothing Mikrotik

Really, what was the fix?

SMARTNETTT · Sun Nov 20, 2022 6:39 am

mikrotik, your clients call

mkx · Sun Nov 20, 2022 10:06 am

@SMARTNETTT, my question was directed towards you ... you posted that issue was solved without giving any details about solution. Such posts are IMO outright rude, specially towards people having seemingly similar issues and googling for solutions. Your post doesn't help them. At all.

Shahid · Thu Dec 01, 2022 1:11 pm

Can you share with me where you got the AR9300?

I have been using the mikrotik branded R11e-5HacT which is still not working

Model: AW-NB097H
I bought it from Aliexpress
using it in HP T610 Plus Thin Client which comes with mini pcie slot, along with PCIE slot for extending LAN interfaces
https://www.aliexpress.com/item/1005003351247270.html

SMARTNETTT · Thu Jan 19, 2023 5:43 am

@SMARTNETTT, my question was directed towards you ... you posted that issue was solved without giving any details about solution. Such posts are IMO outright rude, specially towards people having seemingly similar issues and googling for solutions. Your post doesn't help them. At all.

the problem is : mikrotik no contesta y nosotros somos sus ingenieros gratis??? eso no esta bien

Thu Jan 19, 2023 6:02 am

Didn't even need Google translate for that ...

It is still rude to keep the solution for yourself towards the rest of the users.

ycdtosa · Sat Jun 22, 2024 8:13 pm

Hi. I was on a similar situation but for different reasons, when I ended up here.

It turned out I had set the channel.band of 5ghz via GUI when that configuration was not viable.
The web interface did show an empty channel list, and I still dont know how to populate it.

Using the Web interface I reverted to 2ghz, and the error disappeared.
The wifi1 was enabled and working.

Still the Web interface does show an empty channel list.

Not sure if that helps.

Cheers

no supported channel - after upgrade

no supported channel - after upgrade

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