since yesterday Nov 9th we are unable to send you email to support@mikrotik.com
this is the error log of your MTA:
<<
ErrCode = -78
ErrString = [RCPT TO:] not permitted by remote SMTP server
ErrInfo = 451 Could not complete recipient verify callout
SMAIL SMTP-Send MX = "mailgw.mikrotik.com." SMTP = "smtp.convergenze.it" From = "rpingar@convergenze.it" To = "support@mikrotik.com" Failed !
SMTP-Error = "451 Could not complete recipient verify callout"
SMTP-Server = "mailgw.mikrotik.com."
>>
<<

may you check?

Yes, MikroTik email server is down. Use the Servicedesk portal for now, please.
https://help.mikrotik.com/servicedesk/s ... on=portals

I continue to have issues to login portal

What issues do you have?

Just can't recover the password from support portal

I wish to raise a support ticket on CAPsMan issue in V7.7 beta6