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Recover My Licence ( L4 )

Posted: Mon May 30, 2016 7:49 pm
by alisc
hi everybody ,
I'm not English
my english not so good , excuse me

I had four Sextant models of radios. Unfortunately the fuel rig crashed and
On all radio was installed license ( Level 4 ) for AP
Mikrotik Company returned to me ? ( My Licence )

What to do for a comeback?

Thank you

Re: Recover My Licence ( L4 )

Posted: Mon May 30, 2016 8:00 pm
by alisc
Another question :
I have a BaseBox which is also burned. Can I also have my license application ?

Posted: Tue May 31, 2016 12:10 pm
by jarda
Funny. The license is part of device and is not transferrable or refundable.

Re: Recover My Licence ( L4 )

Posted: Tue May 31, 2016 12:30 pm
by andriys
Ordinary (non-CHR) RouterOS license is bound to your device (RouterBOARD or disk drive in case of x86 version) and is not transferable to other devices.

Re: Recover My Licence ( L4 )

Posted: Sat Jun 04, 2016 7:51 pm
by alisc
Why ?
MikroTik not a software company ?
License, not software ?

About us

MikroTik is a Latvian company which was founded in 1996 to develop routers and wireless ISP systems. MikroTik now provides hardware and software for Internet connectivity in most of the countries around the world.

http://www.mikrotik.com/aboutus

My hardware is burned, why should not licensed to be used ?


It is a device with Level 3 license
I have to pay a Level 4 license, why should I go away?
Why can not I use your license on another device

Re: Recover My Licence ( L4 )

Posted: Fri Aug 05, 2016 11:48 pm
by jarda
Because you have bought the device with the license "as is". Some devices with level 4 are even cheaper than single level 4 license on its own.

Re: Recover My Licence ( L4 )

Posted: Sat Aug 06, 2016 12:16 am
by IntrusDave
email support@mikrotik.com directly.

Re: Recover My Licence ( L4 )

Posted: Mon Aug 08, 2016 11:59 am
by Zorro
but in past days - if you had one of you RBdevices destroyed - you may used its license to upgrade ROS license on another(within same arch), eg if you had say HAP AC broken by lighning and would like to extend you rb2011 license ot level5(or whatever deceased unit may had) - you sometimes get it.
but "in general" its not make sense much. and saving/safeguarding/backing-up say x86 ROS licnese for example - is ROS -powered device matter.

Re: Recover My Licence ( L4 )

Posted: Mon Aug 08, 2016 4:47 pm
by haik01
You said you have a device with L4 license destroyed by a fuel rig (big truck in other English). So you buy the same type equipment, and you will get your L4 license.

If your equipment was sold to you (years ago, when you installed it), with L3, and you wanted to make from it an AP, so you have paid or somehow obtained a L4 license in the past.

So do the same procedure as you did years ago when you obtained the L4 license. If you have purchased it separately, you might consider sending an e-mail to Mikrotik support, showing the pictures of the destroyed device, and kindly asking to send you a replacement key for L4.

Re: Recover My Licence ( L4 )

Posted: Wed Aug 10, 2016 7:00 pm
by docmarius
From the wiki http://wiki.mikrotik.com/wiki/Manual:License :

I lost my RouterBOARD, can you give me the license to use on another system?
The RouterBOARD comes with an embedded license. You cannot move this license to a new system in any way, this includes upgrades applied to the RouterBOARD while it was still working.

Of course, you can always try with MT support.

Re: Recover My Licence ( L4 )

Posted: Thu Aug 11, 2016 4:02 pm
by InoX
There is a (small) chance that he bought L4 for L3 licence devices (except BaseBox). In this case he has the right, for a 10$ fee, to transfer on other devices. Sextants came with L3.