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My router does not working!!!

Posted: Tue Dec 20, 2016 11:10 pm
by hamed5034
Hello!

I have a problem on my RB951Ui-2nD router.
My router does not working! Its plugged on and it is connected to my PC via a network cable, the PWR and USR LEDs are ON but the port LEDs (1 to 5) are OFF and I cannot connect to router via WinBox.
I cannot reset the router because I have many accounts in user-manager. :(

What should I do?

Regards
Hamed

Re: My router does not working!!!

Posted: Tue Dec 20, 2016 11:27 pm
by IntrusDave
Have you tried a different network cable, and a different PC?

Re: RE: Re: My router does not working!!!

Posted: Tue Dec 20, 2016 11:36 pm
by hamed5034
Have you tried a different network cable, and a different PC?
Yes I have.
different cable, different PC and different port on router, but does not work. :(

Sent from my Nexus 6 using Tapatalk

Re: My router does not working!!!

Posted: Tue Dec 20, 2016 11:39 pm
by IntrusDave
sounds like the switch chip failed. You could try a factory reset, but I don't think that will help if the switch has failed.

Re: RE: Re: My router does not working!!!

Posted: Wed Dec 21, 2016 12:18 am
by hamed5034
sounds like the switch chip failed. You could try a factory reset, but I don't think that will help if the switch has failed.
So, is it a hardware problem? :(

Sent from my Nexus 6 using Tapatalk

Re: My router does not working!!!

Posted: Wed Dec 21, 2016 4:07 pm
by shahbazian
Hello Hamed,
You may reinstall RouterOS by netinstall. Connect your pc to ether1 and try to use netinstall.

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