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RB750Gr3 - rebooted
Posted: Fri Feb 03, 2017 10:30 am
by samyil
My router rebooted 10 ~ 20 minutes without reason. Things that I notice are only those:
feb/03/2017 09:09:48 system,error,critical router was rebooted without proper shu
tdown
feb/03/2017 09:17:37 system,error,critical router was rebooted without proper shu
tdown
feb/03/2017 09:17:45 ppp,error,critical pptp-out1: Encryption got out of sync - d
isabling
feb/03/2017 09:28:59 system,error,critical router was rebooted without proper shu
tdown
feb/03/2017 09:47:48 system,error,critical router was rebooted without proper shu
tdown
[admin@Vazov50] > export compact
[~]
/system routerboard settings
# Warning: memory not running at default frequency
set memory-frequency=1200DDR
[~]
I changed the power adapter.
I checked the voltage in electrical power.
But he reboot ?
Re: RB750Gr3 - rebooted
Posted: Fri Feb 03, 2017 11:19 am
by pukkita
That low free memory is suspicious.
Have you installed dude or any additional packages on it?? Have you enabled DNS cache and increased cache memory?
Re: RB750Gr3 - rebooted
Posted: Fri Feb 03, 2017 1:49 pm
by samyil
Memory is constantly changing
[admin@Vazov50] > ip dns print
servers: 93.155.130.11,93.155.130.14
dynamic-servers:
allow-remote-requests: yes
max-udp-packet-size: 4096
query-server-timeout: 2s
query-total-timeout: 10s
max-concurrent-queries: 100
max-concurrent-tcp-sessions: 20
cache-size: 2048KiB
cache-max-ttl: 1w
cache-used: 37KiB
[admin@Vazov50] > system package print
Flags: X - disabled
# NAME VERSION SCHEDULED
0 routeros-mmips 6.38.1
1 system 6.38.1
2 ipv6 6.38.1
3 wireless 6.38.1
4 hotspot 6.38.1
5 dhcp 6.38.1
6 mpls 6.38.1
7 routing 6.38.1
8 ppp 6.38.1
9 security 6.38.1
10 advanced-tools 6.38.1
Re: RB750Gr3 - rebooted
Posted: Fri Feb 03, 2017 3:03 pm
by normis
Try to make a supout.rif file, or check if there is an autosupout.rif file in the Files folder. Send those files to support and we can check what is going on there.
Re: RB750Gr3 - rebooted
Posted: Fri Feb 03, 2017 3:40 pm
by tbravo
Overheating?
Odesláno z mého HTC 10 pomocí Tapatalk
Re: RB750Gr3 - rebooted
Posted: Fri Feb 03, 2017 4:33 pm
by samyil
Already sent supout file
support@mikrotik.com
Re: RB750Gr3 - rebooted
Posted: Fri Feb 03, 2017 5:41 pm
by localloop
Re: RB750Gr3 - rebooted
Posted: Fri Feb 03, 2017 5:52 pm
by arturportella
I had this problem once. We had a faulty hardware due to bad POE adapter, have you checked it? Check temps, voltage, etc. And of course: supout.rif to Mikrotik's staff.
Re: RB750Gr3 - rebooted
Posted: Wed May 10, 2017 5:34 pm
by areanod
I was having the exact same issue with the same hardware.
The RB750Gr3 was working fine for 13days and then started randomly rebooting.
Interestingly enough I had a second RB750Gr3 with virtually the same config with the only difference that the primary internet uplink was a PPPoE Client on the RB which rebooted randomly.
I didn't solve the issue itself but made my desired config work with a workaround.
The issue occured with 6.38.5 and 6.39.1.