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RouterBoard does not boot up after upgrade

Posted: Mon Oct 29, 2018 3:36 pm
by yusuftek
Hello Guys,
Please kindly assist me on this issue. I have been facing alot of challenges with my RBsxt5nD and RB750up, I cant seem to access it again after upgrade to the latest RouterOS. I tried netinstall,
at first it pop up, but now it doesn't show again.

Nothing comes up on winbox, web browser, netinstall and all.

Please what do i do to get it back on?

Thank you

Re: RouterBoard does not boot up after upgrade

Posted: Mon Oct 29, 2018 4:07 pm
by femoretti
Your RB make any bip ou sound? Any lead on?

Can you try hard reset...
https://wiki.mikrotik.com/wiki/Manual:Reset

Re: RouterBoard does not boot up after upgrade

Posted: Mon Oct 29, 2018 7:32 pm
by isaacgrover
Hi yusuftek,
Out of the 30+ RB750Gr2/3 units that we manage, there was only one that didn't come back online after the v6.43.4 upgrade. We dispatched a technician to that site, who found that the pppoe-client interface had been disabled, likely a result of the failed update. He was still able to access it via LAN though, so he accessed it via winbox, enabled the pppoe-client interface, and the unit came back on with only minor issues. That was our experience - you may need to be prepared with the last backup of that unit in case you need to do a hard reset.

Re: RouterBoard does not boot up after upgrade

Posted: Tue Oct 30, 2018 1:39 pm
by yusuftek
Your RB make any bip ou sound? Any lead on?

Can you try hard reset...
https://wiki.mikrotik.com/wiki/Manual:Reset
No beep sound, but the led is on.

I tried hard reset, still doesn't pop up on any of the login channel

Re: RouterBoard does not boot up after upgrade

Posted: Tue Oct 30, 2018 1:50 pm
by yusuftek
Hi yusuftek,
Out of the 30+ RB750Gr2/3 units that we manage, there was only one that didn't come back online after the v6.43.4 upgrade. We dispatched a technician to that site, who found that the pppoe-client interface had been disabled, likely a result of the failed update. He was still able to access it via LAN though, so he accessed it via winbox, enabled the pppoe-client interface, and the unit came back on with only minor issues. That was our experience - you may need to be prepared with the last backup of that unit in case you need to do a hard reset.

Thanks alot issac.

But the issue am encountering started as result of upgrade i did via system>Packages>Update
Ever since then, i cant seem to access it any longer. The led light is on, it doesn't beep sound.
At the network connection notification, it goes off and on.