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RB4011iGS+RM system hang?!

Posted: Tue Sep 17, 2019 11:57 am
by horstkevin
Hi there,

I have installed a brandnew RB4011iGS+RM with RouterOS 6.45.5, and after 1 day of operation it got a system hang.
There are several LANs configured using 2 WANs and during system hang nobody didnt get connection to anywhere. I then connected a laptop directly to the router, but the the router was not accessible - even with the "Neighbours"-function of winbox the router wasnt found (as if routerboard was switched off, but it wasnt).

After restart it worked again for 1 or 2 weeks now, and today there was the next system hang. My problem is I cannot connect to routerboard at that moment so I cannot see the log files.
After reboot old logs are gone.

Is it maybe a hardware defect or could it be any kind of misconfiguration?

Regards,
karlkevin

Re: RB4011iGS+RM system hang?!

Posted: Sun Sep 22, 2019 12:06 am
by Zacharias
Were the ethernet leds on when you couldnt access your router?
It can be a wrong configuration or not...
I would netintall to the latest version and see how it goes...