Hi All
I just bought two CRS326-24S+2Q+ for my company.
But I found something strange that the health info are total different.
I've done "reset configurations" on both switches.
Still get the same result as below.

Anyone know why?
Thanks!

Ckeck system -> routerboard firmware version and upgrade....

Ckeck system -> routerboard firmware version and upgrade....

Thanks for your suggestion.
I've done that as you can see the firmware version 6.45.6 on the winbox window title.

No, what you see there is the RouterOS version, not the firmware version.
Firmware is like the BIOS of the device. It can be upgraded in System->Routerboard.

If an issue still occurs after a firmware upgrade, write to support@mikrotik.com, providing supout.rif files from both devices.

No, what you see there is the RouterOS version, not the firmware version.
Firmware is like the BIOS of the device. It can be upgraded in System->Routerboard.

Oh...my fault.
I got it and will upgrade the routerboard fimware later.
Update status to you ASAP.
Thanks for Zacharias & pe1ch1's great help.

If an issue still occurs after a firmware upgrade, write to support@mikrotik.com, providing supout.rif files from both devices.

Got it. Thanks.

No, what you see there is the RouterOS version, not the firmware version.
Firmware is like the BIOS of the device. It can be upgraded in System->Routerboard.

Oh...my fault.
I got it and will upgrade the routerboard fimware later.

You can upgrade it at any time (just click that upgrade button) but you will see the result only after the next reboot.
Reboot is not mandatory after upgrade so you can just upgrade it and then wait for an opportunity for a reboot.

Bad news. Got the same issue.
I'm going to write to support@mikrotik.com !!
Thanks, everyone!

Try to check system health from terminal and see if again the results are the same...

Try to check system health from terminal and see if again the results are the same...

Code: Select all

/system health print

Here you are.
Output are different on the 2 switches.Even got zero RPM info for fan speed.

Contact support...

Contact support...

Support will be useless with: return the product or "it still does its job"
Had the same issue with two RB1100AHx4 Dude Edition, one of which was missing temperature readout.

My advice: just forget about it and don't expect too much from Mikrotik.

I got reply form support team last night.
I will update you if new ROS version applied.
Thanks.

Update: The issue still stays in ROS v6.45.7. Sad...