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Invalid user/pass after reset

Posted: Tue Jan 07, 2020 3:57 am
by humbfig
I can't login to the hexS webpage after a reset. I know the reset went fine because the router GW is now the default 192.168.88.1
I load the webpage, but admin/blank doesn't work, neither the previous admin/pass (long shot, but I had to try!).
Can someone help me solve this without running WinBox? I don't have a Windows OS and my macbook, for some reason, doesn't like Darwine (crashes everytime).

BTW, exactly the same thing happened to a RB260 2 weeks ago. After a reset, no user/pass is valid. I solved the issue with another switch and postponed the fix. But I can't postpone the hexS issue. I have no internet.....
thanks

Re: Invalid user/pass after reset

Posted: Tue Jan 07, 2020 5:00 pm
by Zacharias
Use netinstall...
Before that i would try to login with another computer...

Re: Invalid user/pass after reset

Posted: Tue Jan 07, 2020 5:08 pm
by erlinden
Can you try by using either SSH or Winbox?

Re: Invalid user/pass after reset

Posted: Tue Jan 07, 2020 5:48 pm
by humbfig
Use netinstall...
Before that i would try to login with another computer...
Isn't netinstall a windows thing?

Re: Invalid user/pass after reset

Posted: Tue Jan 07, 2020 5:51 pm
by humbfig
Can you try by using either SSH or Winbox?
I can try tonight the ssh (didn't think of that).
What would be the user/pass? root/blank?
If I can login, what do I do to to regain access to the web-config? (I have never used ssh to mikrotik devices....)

Re: Invalid user/pass after reset

Posted: Tue Jan 07, 2020 5:53 pm
by humbfig
Before that i would try to login with another computer...
hummm..... you think there might be something wrong with the browser? Some cached thingy?

Re: Invalid user/pass after reset

Posted: Tue Jan 07, 2020 6:14 pm
by Steveocee
Crazy idea, have you got any other RouterOS devices? Use Mac-Telnet from that to try and access the HexS.
Did you connect the Hex to the web after resetting but before you logged in? May be hacker already gained access?

Re: Invalid user/pass after reset

Posted: Tue Jan 07, 2020 6:15 pm
by erlinden
SSH with default credentials (admin/blank). Configuration can be done through cli easily.
Browser option sounds possible, does Apple support InPrivcate browsing? Then you can just start an InPrivate tab.

Re: Invalid user/pass after reset

Posted: Tue Jan 07, 2020 9:02 pm
by humbfig
Crazy idea, have you got any other RouterOS devices? Use Mac-Telnet from that to try and access the HexS.
Did you connect the Hex to the web after resetting but before you logged in? May be hacker already gained access?
I do have two more, a hap AC and another 260GSP. If I could get access with mac-telnet, what would I do? I have the configuration backup.
The hexS is disconnected from the internet.

Re: Invalid user/pass after reset

Posted: Tue Jan 07, 2020 9:13 pm
by humbfig
SSH with default credentials (admin/blank). Configuration can be done through cli easily.
Browser option sounds possible, does Apple support InPrivcate browsing? Then you can just start an InPrivate tab.

admin/blank also does not work in ssh either. Same thing as browser. Invalid user or pass.....
I tried Safari, Chrome, Seamonkey and Firefox. All four in Private mode..... same result.....
This is getting annoying.....
Anymore options? Do I have to buy a windows laptop to gain access to mikrotik hardware?
I have no internet at home (I'm on a phone hotspot right now!). My wife is threatening divorce. My kid wants to be adopted by anyone with a connection to the internet......
HELP!!!

Re: Invalid user/pass after reset

Posted: Tue Jan 07, 2020 9:42 pm
by CZFan
No, something does not sound right here, especially if you say you had the same problem recently on a 260, which runs switchos and not ros.

Make sure basics are correct, i.e.
1. Your reset procedure is correct
2. Your CAPS lock is not on, etc.
3. You are trying to access the correct device,
4. etc

Re: Invalid user/pass after reset

Posted: Tue Jan 07, 2020 10:07 pm
by humbfig
No, something does not sound right here, especially if you say you had the same problem recently on a 260, which runs switchos and not ros.

Make sure basics are correct, i.e.
1. Your reset procedure is correct
2. Your CAPS lock is not on, etc.
3. You are trying to access the correct device,
4. etc
Yep, I'm old enough to acknowledge I'm capable of doing some basic stupid mistakes. I also think something does not sound right, but none of your first three hypothesis can explain it. The reset procedure is as right as it can be, taking into account the IP should not rely on 192.168.88.0 set, both for the switch and the router, and yet, both are reachable on 192.168.88.1 right after the reset. My caps lock is DEFINETELY not on. The device I'm trying to access is DEFINETELY right because I disconnected every single cable but the one connected to my Macbook. I'm sure there's an explanation and I will have to say sorry for the time I made you waste, but the explanation DEFINETELY relies on your hypothesis nÂș4, the "etc" one.....

Re: Invalid user/pass after reset

Posted: Tue Jan 07, 2020 11:22 pm
by Zacharias
No, something does not sound right here, especially if you say you had the same problem recently on a 260
I could not agree more...

Re: Invalid user/pass after reset

Posted: Wed Jan 08, 2020 12:20 am
by Sob
I do have two more, a hap AC and another 260GSP. If I could get access with mac-telnet, what would I do?
Short celebration, then add new user (/user add name=xxx password=xxx group=full) and use that instead of admin. But I'm not sure if you'll get in this way, because there's no good explanation why the same login would work for mac telnet, when it doesn't work for web and ssh. On the upside, it's very easy to try, if hAP is still under your control. Mac telnet doesn't want to work in WebFig for me, but it works when I switch to Terminal. Command is "/tool mac-telnet <mac address>" and correct mac address can be found using "/ip neighbor print".

Re: Invalid user/pass after reset

Posted: Wed Jan 08, 2020 1:20 am
by humbfig
No, something does not sound right here, especially if you say you had the same problem recently on a 260
I could not agree more...

Me too!!!!

Now, I have recovered my previous working LAN setup. I'm on full fibre network and I still have a wife and kid. If you are curious to understand what the hell went wrong, I will try to detail how I got to where I am. I don't understand it myself, so, if you can, please share it with me.

1) I managed to get my hands on a hatefull windows laptop from my neighbor. I switched off the wifi on the W7 laptop and connected the ONE ethernet cable from the hexS to it (not ether1 neither 5).
2) Surprise, I could not get a connection to the router. Not using dhcp or setting up manually ip address, mask and gateway.
3) I did the same old connection to my macbook in order to recover the previous situation, where, may I remind you, I could get a connection, I just could not login.
4) No possible connection to the router using my macbook!!!! (no web, no ping!)
5) Windows laptop again.....
6) Macbook laptop again.....
7) New hexS reset....
8 ) Macbook laptop again.....
9) Windows laptop again.....
10) New hexS reset....
......
.......
20) or 30) New hexS reset....
21) or 31) Immediate connection to macbook without asking for login/pass.....
22) or 32) upload of my hexS configuration backup.
23) or 33) Full power network as usual!!!!
24) or 34) Returning the windows laptop and explaining to my neighbor, not as convincingly as usual, why I still believe he should buy a mac.....
25) or 35) Realizing I have learned absolutely nothing from this unpleasant experience......

Although my problem is solved, even if I don't know why or how, I would like to keep this thread open, at least until I can tell of my future adventures (tomorrow or the day after!) on recovering the user/pass to my 260.... I suspect it is related to my hexS problem and it will just take enough resets......

I obviously remain fully open to questions about my setup, about my sanity, about whatever you, the kind people that tried to help me, may have....
thanks

Re: Invalid user/pass after reset

Posted: Wed Jan 08, 2020 1:21 am
by humbfig
I do have two more, a hap AC and another 260GSP. If I could get access with mac-telnet, what would I do?
Short celebration...
:lol:

Re: Invalid user/pass after reset

Posted: Fri Jan 10, 2020 12:38 am
by humbfig
Ok
Oddly, I had no problem to login to the 260..... this time it didn't even ask for a password. As soon as I connected, I was in the switch...... :shock:
So, right now, only one question pops on my mind. I've had 2 260GSP for more than a year. I'm using them as dumb switches. My configuration concerns only port naming and a different IP address. Why, kind of once a month, do I have to reset the switches to recover its functionality? That's how it started, the switch wasn't working, I could not connect, so, I had to do the usual factory reset.....