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leostereo
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Router stoped generating graphs

Mon Aug 03, 2020 4:53 pm

Hi guys, my router was generating very usefull interface graps but sudenly stoped generating them.
While debuging founded that all rules for graphs were gone , like picture:
empty.jpg
When trying to add them again , nothing happends.
Also trying from cli , I got timeout:
[admintecnet@R_UEN] > /tool graphing print         

action timed out - try again, if error continues contact MikroTik support and send a supout file (13)

So ... I can not enable them again.
Any ideas ? (can not reboot router)
Regards,
Leandro.
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byzon
newbie
Posts: 30
Joined: Fri Mar 24, 2006 8:09 pm

Re: Router stoped generating graphs

Mon May 15, 2023 9:16 am

Same problem "MikroTik RouterOS 7.7"
 
edusocias
just joined
Posts: 1
Joined: Wed May 17, 2023 6:04 pm

Re: Router stoped generating graphs

Wed May 17, 2023 6:06 pm

same issue...any answers?

v6.48.1

thanks,
 
byzon
newbie
Posts: 30
Joined: Fri Mar 24, 2006 8:09 pm

Re: Router stoped generating graphs

Tue Jul 11, 2023 5:12 pm

Same Issue ver 7.9
CCR1072-1G-8S+
 
alli
newbie
Posts: 39
Joined: Tue Jan 24, 2017 5:43 pm

Re: Router stoped generating graphs

Mon Aug 12, 2024 3:17 pm

same problem on CCR2116-12G-4S+ RouterOS 7.15
#error exporting "/tool/graphing" (timeout)
#error exporting "/tool/graphing/interface" (timeout)
#error exporting "/tool/graphing/resource" (timeout)

there is a SIGILL and SIGSEGV in graphing code:

2023.06.02-22:28:10.19@2: /nova/bin/graphing
2023.06.02-22:28:10.19@2: --- signal=4 --------------------------------------------
2023.06.02-22:28:10.19@2: 
2023.06.02-22:28:10.19@2: pc=0xf7fe5690 lr=0x00019480 sp=0xfffefb50 ip=0xf7ee49d8
2023.06.02-22:28:10.19@2: r0=0xf7eedf60 r1=0xf7ee49d8 r2=0xf7ee49d0 r3=0xf7fe5688
2023.06.02-22:28:10.19@2: r4=0xf7fef980 r5=0x01897558 r6=0xf7fef98c r7=0x008e8a9b
2023.06.02-22:28:10.19@2: r8=0x39449d98 r9=0xf7eedf60 r10=0xf7ee49d0 r11=0xf7ee49d8
2023.06.02-22:28:10.19@2: cpsr=0x20000010
2023.06.02-22:28:10.19@2: 
2023.06.02-22:28:10.19@2: maps:
2023.06.02-22:28:10.19@2: 00010000-00030000 r-xp 00000000 07:00 580                                /nova/bin/graphing
2023.06.02-22:28:10.19@2: 00030000-00050000 rwxp 00010000 07:00 580                                /nova/bin/graphing
2023.06.02-22:28:10.19@2: f7e90000-f7ea0000 rwxs 00000000 00:0c 2053                               /ram/rtrace/control
2023.06.02-22:28:10.19@2: f7ea0000-f7eb0000 r-xp 13f09e0000 00:06 1379                             /dev/jiffies
2023.06.02-22:28:10.19@2: f7eb0000-f7ec0000 r-xp 00000000 07:00 483                                /lib/libuc++.so
2023.06.02-22:28:10.19@2: f7ec0000-f7ed0000 rwxp 00000000 07:00 483                                /lib/libuc++.so
2023.06.02-22:28:10.19@2: f7ed0000-f7ee0000 r-xp 00000000 07:00 492                                /lib/libwww.so
2023.06.02-22:28:10.19@2: f7ee0000-f7ef0000 rwxp 00000000 07:00 492                                /lib/libwww.so
2023.06.02-22:28:10.19@2: f7ef0000-f7f10000 r-xp 00000000 07:00 490                                /lib/libubox.so
2023.06.02-22:28:10.19@2: f7f10000-f7f20000 rwxp 00010000 07:00 490                                /lib/libubox.so
2023.06.02-22:28:10.19@2: f7f20000-f7f80000 r-xp 00000000 07:00 486                                /lib/libumsg.so
2023.06.02-22:28:10.19@2: f7f80000-f7f90000 rwxp 00050000 07:00 486                                /lib/libumsg.so
2023.06.02-22:28:10.19@2: f7f90000-f7fa0000 r-xp 00000000 00:00 0                                  [sigpage]
2023.06.02-22:28:10.19@2: f7fa0000-f7fe0000 r-xp 00000000 07:00 482                                /lib/libc.so
2023.06.02-22:28:10.19@2: f7fe0000-f7ff0000 rwxp 00030000 07:00 482                                /lib/libc.so
2023.06.02-22:28:10.19@2: fffc0000-ffff0000 rwxp 00000000 00:00 0                                  [stack]
2023.06.02-22:28:10.19@2: 
2023.06.02-22:28:10.19@2: stack: 0xffff0000 - 0xfffefb50 
2023.06.02-22:28:10.19@2: 00 a0 fe f7 72 84 8e a6 c1 31 00 00 9d 46 4c 4b 32 d2 04 00 d8 50 fb f7 00 00 00 00 08 00 00 00 
2023.06.02-22:28:10.19@2: 08 00 00 00 40 f9 fe f7 9b 8a 8e 00 e8 11 04 00 00 00 00 00 72 84 8e a6 32 d2 04 00 c1 31 00 00 
2023.06.02-22:28:10.19@2: 
2023.06.02-22:28:10.19@2: code: 0xf7fe5690
2023.06.02-22:28:10.19@2: f7eece68 f7fea9b0 f7ee2870 f7ee2870 002b5334 3d49416e 00000020 00000021 
2023.06.02-22:28:10.19@2: 
2023.06.02-22:28:10.19@2: backtrace: 0xf7fe5690 0x00019480 0xf7fea000 0x0004d232 0xf7fb50d8 0xf7fef940 0x000411e8 0x0004d232 0x00019550 0x0004d232 0xfffefbc4 0xf7fef940 0xfffefc6c 0xf7f832e8 0xf7ecfb20 0x00041264 0x00019844 0x0004d232 0xf7fe50f0 0xfffefc6c 0xf7fee830 0xf7fe8a78 0xf7f46af8 0xfffefc6c 0xf7f48498 0xf7f81670 0xfffefc6c 0xf7f80250 0xf7f4a144 0xfffefc34 0xf7f80388 0xfffefc1c 0xfffefc6c 0xfffefc54 0xfffefc6c 0xf7f48b98 0xf7f3b68c 0xf7f80250 0xf7f80250 0xfffefc6c 0xf7f82df8 0xf7f82dd4 0xf7ecfb20 0xf7f4c290 0xf7f80250 0xf7fe4e70 0xf7f80298 0xf7f45354 0xf7f80298 0xf7f8035c 0xfffefcb0 0xf7f82000 0xfffefd00 0x000412a4 0xf7f453b0 0xf7f80250 0xf7f4c664 0xf7fef6b0 0xf7fea990 0xf7feadbc 0xf7fef688 0xf7fb4ec4 0xfffefd34 0x00041230 0xf7fd86a9 0xf7fea990 0xf7fea990 0x00010000 0xf7fef690 0xf7fef580 0x00041268 0xf7f80250 0xf7fef58c 0x00041260 0x000226fc 0xf7fee000 0xf7fad394 0x00014a70 0x000285fc 0xfffefeee 0xfffeff01 0xfffeff08 0xfffeff13 0xfffeff1b 0xfffeff22 0xfffeff38 0xfffeff40 0xfffeff49 0xfffeff59 0xfffeff60 0xfffeff6b 0xfffeff7b 0x00010000 0x00010034 0xf7fa0000 0x00014a44 0xfffefecc 0xfffeffe5 0xfffefedc 
2023.06.02-22:28:10.19@2: extra 0xfffefc28
2023.06.02-22:28:10.19@2: dispatchMessage
2023.06.02-22:28:10.19@2: Handler: 0x00000004
2023.06.02-22:28:10.19@2: --- nv::message --------
2023.06.02-22:28:10.19@2:  bool [0x000003f4]=true
2023.06.02-22:28:10.19@2:  bool [0x0000044f]=true
2023.06.02-22:28:10.19@2:  bool [0x00000451]=true
2023.06.02-22:28:10.19@2:  bool [0x00000452]=false
2023.06.02-22:28:10.19@2:  bool [0x00000453]=false
2023.06.02-22:28:10.19@2:  bool [0x00000481]=true
2023.06.02-22:28:10.19@2:  bool [0x00000400]=true
2023.06.02-22:28:10.19@2:  bool [0x00000402]=true
2023.06.02-22:28:10.19@2:  bool [0x0000040c]=false
2023.06.02-22:28:10.19@2:  bool [0x0000040f]=true
2023.06.02-22:28:10.19@2:  bool [STD_DISABLED]=false
2023.06.02-22:28:10.19@2:  bool [0x0000046b]=false
2023.06.02-22:28:10.19@2:  bool [0x0000046c]=false
2023.06.02-22:28:10.19@2:  bool [net::0x0000000e]=true
2023.06.02-22:28:10.19@2:  bool [0x0000041a]=true
2023.06.02-22:28:10.19@2:  bool [0x000003f3]=true
2023.06.02-22:28:10.19@2:  u32 [0x00000454]=7 0x7 7.0.0.0
2023.06.02-22:28:10.19@2:  u32 [0x00000456]=80 0x50 80.0.0.0
2023.06.02-22:28:10.19@2:  u32 [0x00000457]=30 0x1e 30.0.0.0
2023.06.02-22:28:10.19@2:  u32 [0x0000045e]=85000 0x14c08 8.76.1.0
2023.06.02-22:28:10.19@2:  u32 [0x0000045f]=41 0x29 41.0.0.0
2023.06.02-22:28:10.19@2:  u32 [0x00000460]=3251 0xcb3 179.12.0.0
2023.06.02-22:28:10.19@2:  u32 [0x00000461]=7 0x7 7.0.0.0
2023.06.02-22:28:10.19@2:  u32 [STD_ID]=2

2024.06.04-08:35:37.62@1: /nova/bin/graphing
2024.06.04-08:35:37.62@1: --- signal=11 --------------------------------------------
2024.06.04-08:35:37.62@1: 
2024.06.04-08:35:37.62@1: pc=0x00019334 lr=0xf7ea2d0c sp=0xfffefb48 ip=0xfffffffc
2024.06.04-08:35:37.62@1: r0=0x00065410 r1=0x00068a50 r2=0xfffefb68 r3=0x00000011
2024.06.04-08:35:37.62@1: r4=0xf7ed3600 r5=0x021b42c8 r6=0x06b41b38 r7=0x00033330
2024.06.04-08:35:37.62@1: r8=0x00000000 r9=0x80000001 r10=0xf7ed360c r11=0x00065410
2024.06.04-08:35:37.62@1: cpsr=0x60000010
2024.06.04-08:35:37.62@1: 
2024.06.04-08:35:37.62@1: maps:
2024.06.04-08:35:37.62@1: 00010000-0002e000 r-xp 00000000 07:00 566                                /nova/bin/graphing
2024.06.04-08:35:37.62@1: 0003d000-0003e000 r-xp 0001d000 07:00 566                                /nova/bin/graphing
2024.06.04-08:35:37.62@1: 0003e000-00044000 rwxp 0001e000 07:00 566                                /nova/bin/graphing
2024.06.04-08:35:37.62@1: 00044000-00072000 rwxp 00000000 00:00 0                                  [heap]
2024.06.04-08:35:37.62@1: f7e9a000-f7eb9000 r-xp 00000000 07:00 458                                /lib/libuc++.so
2024.06.04-08:35:37.62@1: f7eb9000-f7eba000 r-xp 0000f000 07:00 458                                /lib/libuc++.so
2024.06.04-08:35:37.62@1: f7eba000-f7ebb000 rwxp 00010000 07:00 458                                /lib/libuc++.so
2024.06.04-08:35:37.62@1: f7ebb000-f7ed2000 r-xp 00000000 07:00 459                                /lib/libwww.so
2024.06.04-08:35:37.62@1: f7ed2000-f7ed3000 r-xp 00007000 07:00 459                                /lib/libwww.so
2024.06.04-08:35:37.62@1: f7ed3000-f7ed4000 rwxp 00008000 07:00 459                                /lib/libwww.so
2024.06.04-08:35:37.62@1: f7ed4000-f7efb000 r-xp 00000000 07:00 465                                /lib/libubox.so
2024.06.04-08:35:37.62@1: f7efb000-f7efc000 r-xp 00017000 07:00 465                                /lib/libubox.so
2024.06.04-08:35:37.62@1: f7efc000-f7efd000 rwxp 00018000 07:00 465                                /lib/libubox.so
2024.06.04-08:35:37.62@1: f7efd000-f7f7f000 rwxp 00000000 07:00 463                                /lib/libumsg.so
2024.06.04-08:35:37.62@1: f7f7f000-f7f86000 r-xp 00072000 07:00 463                                /lib/libumsg.so
2024.06.04-08:35:37.62@1: f7f86000-f7f88000 rwxp 00079000 07:00 463                                /lib/libumsg.so
2024.06.04-08:35:37.62@1: f7f88000-f7fa2000 rwxp 00000000 00:00 0 
2024.06.04-08:35:37.62@1: f7fa2000-f7fde000 r-xp 00000000 07:00 457                                /lib/libc.so
2024.06.04-08:35:37.62@1: f7feb000-f7fec000 r-xp 13eafa0000 00:06 1395                             /dev/jiffies
2024.06.04-08:35:37.62@1: f7fec000-f7fed000 r-xp 00000000 00:00 0                                  [sigpage]
2024.06.04-08:35:37.62@1: f7fed000-f7fee000 r-xp 0003b000 07:00 457                                /lib/libc.so
2024.06.04-08:35:37.62@1: f7fee000-f7fef000 rwxp 0003c000 07:00 457                                /lib/libc.so
2024.06.04-08:35:37.62@1: f7fef000-f7ff0000 rwxp 00000000 00:00 0 
2024.06.04-08:35:37.62@1: fffcf000-ffff0000 rwxp 00000000 00:00 0                                  [stack]
2024.06.04-08:35:37.62@1: 
2024.06.04-08:35:37.62@1: stack: 0xffff0000 - 0xfffefb48 
2024.06.04-08:35:37.62@1: 00 e0 fe f7 57 2f 8d 14 a8 24 00 00 5d 2a 24 05 17 01 00 00 40 d7 06 00 30 33 03 00 50 8a 06 00 
2024.06.04-08:35:37.62@1: 08 00 00 00 c0 35 ed f7 30 33 03 00 00 32 04 00 00 00 00 00 57 2f 8d 14 17 01 00 00 a8 24 00 00 
2024.06.04-08:35:37.62@1: 
2024.06.04-08:35:37.62@1: code: 0x19334
2024.06.04-08:35:37.62@1: e5933008 e12fff33 e594500c e3a0000c e5857000 ebffec0d e59f315c e8800208 
2024.06.04-08:35:37.62@1: 
2024.06.04-08:35:37.62@1: backtrace: 0x00019334 0x00019334 0x0001955c 0x00019850 0xf7f2bf18 0xf7f2da90 0xf7f30f8c 0xf7f32a20 0xf7f2e8a8 0xf7f2e8f4 0xf7f32cdc 0x00022f0c 0xf7faf46c 0x00014c20 
2024.06.04-08:35:37.62@1: extra 0xfffefc20
2024.06.04-08:35:37.62@1: dispatchMessage
2024.06.04-08:35:37.62@1: Handler: 0x00000004

also the management cpu usage in profile is so high which I thinks is caused by this.

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