Reset Button feature not working

ewulf · Tue Sep 08, 2020 12:33 pm

Hi,

I tried to set up the quite new feature to start an action when pressing the reset button as documented here:
https://wiki.mikrotik.com/wiki/Manual:R ... et_buttons

Unfortunately I can not get it to work.

When setting by it up by console (or winbox), it takes the configuration without complaint, but afterwards with an export it shows nothing, and of course the button does not work as expected.

/system routerboard reset-button set enabled=yes hold-time=0..10 on-event=":log info message=button"

/system routerboard export
# sep/08/2020 11:23:38 by RouterOS 6.47.3
# software id = xxxxxxx
#
# model = CCR1009-7G-1C-1S+
# serial number = 91530984xxxx
/system routerboard settings
set reformat-hold-button=1m

I tried this on both a CCR1009-7G-1C-1S+ and on a hAP ac

Some data on the systems.

hAP ac

/system routerboard print  
       routerboard: yes
        board-name: hAP ac
             model: RouterBOARD 962UiGS-5HacT2HnT
     serial-number: 67370568xxxx
     firmware-type: qca9550L
  factory-firmware: 3.29
  current-firmware: 6.47.3
  upgrade-firmware: 6.47.3

/system package print terse 
 0   name=ntp version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" 
 1   name=routeros-mipsbe version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" 
 2   name=system version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-mipsbe 
 3   name=ipv6 version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-mipsbe 
 4   name=wireless version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-mipsbe 
 5 X name=hotspot version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-mipsbe 
 6 X name=mpls version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-mipsbe 
 7   name=routing version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-mipsbe 
 8   name=ppp version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-mipsbe 
 9   name=dhcp version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-mipsbe 
10   name=security version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-mipsbe 
11   name=advanced-tools version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-mipsbe

CCR1009-7G-1C-1S+

/system routerboard print
       routerboard: yes
             model: CCR1009-7G-1C-1S+
     serial-number: 91530984xxxx
     firmware-type: tilegx
  factory-firmware: 6.42.7
  current-firmware: 6.47.3
  upgrade-firmware: 6.47.3

/system package print terse 
 0   name=ntp version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" 
 1   name=routeros-tile version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" 
 2   name=system version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-tile 
 3   name=ipv6 version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-tile 
 4 X name=wireless version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-tile 
 5 X name=hotspot version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-tile 
 6   name=mpls version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-tile 
 7   name=routing version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-tile 
 8   name=ppp version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-tile 
 9   name=dhcp version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-tile 
10   name=security version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-tile 
11   name=advanced-tools version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-tile

Can someone confirm this? Or is there some mistake I am making?

Regards
Simon

ewulf · Tue Sep 08, 2020 1:59 pm

Short update.

I tried on a quite new RB4011. It works on that device.

Device data

/system routerboard print
       routerboard: yes
             model: RB4011iGS+
          revision: r2
     serial-number: D4440C8Axxxx
     firmware-type: al2
  factory-firmware: 6.45.9
  current-firmware: 6.47.3
  upgrade-firmware: 6.47.3
  
/system package print terse
 0   name=ntp version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" 
 1   name=routeros-arm version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" 
 2   name=system version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-arm 
 3   name=ipv6 version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-arm 
 4 X name=wireless version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-arm 
 5 X name=hotspot version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-arm 
 6 X name=mpls version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-arm 
 7   name=routing version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-arm 
 8   name=ppp version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-arm 
 9   name=dhcp version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-arm 
10   name=security version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-arm 
11   name=advanced-tools version=6.47.3 build-time=sep/01/2020 05:24:48 scheduled="" bundle=routeros-arm

eworm · Tue Sep 08, 2020 6:01 pm

Not all devices support this... Try the following code to check:

:if ([ :len [ /system routerboard mode-button print as-value ] ] > 0) do={ :put "Mode button supported."; }
:if ([ :len [ /system routerboard reset-button print as-value ] ] > 0) do={ :put "Reset button supported."; }

ewulf · Wed Sep 09, 2020 10:14 am

This is interesting. Thank you for your reply.

The documentation ( https://wiki.mikrotik.com/wiki/Manual:R ... et_buttons ) clearly states that the reset button is supported on all devices (first sentence in the paragraph).

Can someone from MikroTik clarify this issue?

Best regards

eworm · Wed Sep 09, 2020 11:33 am

It is not. But would be nice...
Missing this on some devices, including CCR1009 & mAP (lite). Would have to check all my devices for a complete list.

hoftel · Thu Nov 05, 2020 9:28 am

I have the reset button settings available the webfig under System - routerboard - reset button. When I change the settings, the log says "Mode Button configuration changed by admin", but the button doesn't work.

Why does it say "mode-button", not reset button? The wiki also uses the same command for both buttons, which is probably an error too.

My firmware is 6.47.2 and my model is RB962UiGS-5HacT2HnT. I just upgraded everything to 6.47.7, same result.

It sucks that there are these settings in the webfig but they do nothing... I spent some time making a solution around this functionality.

gandlz · Mon Jul 12, 2021 6:35 pm

Hello...
I also have the settings in Winbox (System\Routerboard) on my hAP ac. When I change these settings and close/reconnect winbox, all settings are cleared to default. So not working here too. I'm on 6.48.3

Can anyone confirm that this feature is not working on mentioned hardware, or do I have to setup something else first?
Is there another way to make use of that button?

Kind regards,
Gandlz

eworm · Mon Jul 12, 2021 6:48 pm

Use my commands from above to confirm whether or not your device supports mode and/or reset button.

Other than that... Open a support ticket and complain.

gandlz · Mon Jul 19, 2021 2:21 pm

The support confirmed an issue in Router OS and they will fix it in upcoming versions.

eworm · Mon Jul 19, 2021 3:16 pm

Ah, good news! 😁
Let's hope we can use it on all devices then.

Reset Button feature not working

Reset Button feature not working

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