Community discussions

MikroTik App
 
jamesw
newbie
Topic Author
Posts: 47
Joined: Tue Jul 04, 2017 2:52 pm

Hotspot reporting incorrect usage on interface, but parent interface correct

Wed Nov 03, 2021 1:11 pm

Bit of an odd one but hoping someone can help...

We have a hotspot set up on a VRRP interface, and everything works great, apart from the traffic that is showing for hotspot clients and on the hotspot interface itself is wrong. It's showing clients using a very small amount of download/upload bytes compared to what they are actually using. We've tested by downloading a 500MB file, and the Mikrotik reports that client has downloaded around 6MB.

However, the ether interface that the VRRP is attached to, "ether3" in this case, is showing the correct figures. There is nothing else other than the VRRP on ether3, so what's going on?

You can see in this screenshot the difference, the hotspot interface shows 3.6GB whereas ether3 shows 17.2GB etc

mt_intf.png

Hotspot hosts:
mt_hotspot_hosts.png


Hotspot server:
mt_hotspot_server.png

Addresses:
mt_addresses.png

Routes:
mt_routes.png

FW filter:
mt_fw_filter.png

FW nat:
mt_fw_nat.png

FW mangle:
mt_fw_mangle.png

FW raw:
mt_fw_raw.png

Any ideas?

Thanks!
You do not have the required permissions to view the files attached to this post.
 
jamesw
newbie
Topic Author
Posts: 47
Joined: Tue Jul 04, 2017 2:52 pm

Re: Hotspot reporting incorrect usage on interface, but parent interface correct

Thu Nov 04, 2021 10:38 am

Some more info, I've realised in the "Queues" the traffic for the client traffic is showing correct, is the queue causing the problem?

We're limiting the user/s bandwidth to 2Mbps down/up hence the queue...

Comparison of what the queue shows as opposed to the hotspot user:

mt_test_3.png

Thanks
You do not have the required permissions to view the files attached to this post.
 
jamesw
newbie
Topic Author
Posts: 47
Joined: Tue Jul 04, 2017 2:52 pm

Re: Hotspot reporting incorrect usage on interface, but parent interface correct

Mon Nov 08, 2021 2:04 pm

Just wondering if anyone is able to assist? Happy to provide any further config as required.

Thanks!

Who is online

Users browsing this forum: electronicparadise, Google [Bot], GoogleOther [Bot] and 39 guests