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Outages not working

Posted: Thu Sep 20, 2007 2:32 am
by freycinet7
Hello,

We are running the latest beta of the dude, monitoring about 200 devices.

When we first installed the dude, when an outage occurred (ie a devices probes were down and it went red), and outage would appear in the outages list.

This no longer happens.

Any idea what might be causing this to not work anymore? We have tried reinstalling and reimporting the config to no avail.

Regards,
Steven

Re: Outages not working

Posted: Thu Sep 20, 2007 2:49 am
by VTWifiGuy
What does happen when there is an outage?

Re: Outages not working

Posted: Thu Sep 20, 2007 3:02 am
by freycinet7
The icon goes red as expected, and notifications work as expected, but nothing is listed in the outages window, nor is anything listed in the outages tab of the device.

Re: Outages not working

Posted: Thu Sep 20, 2007 3:13 am
by VTWifiGuy
Silly question but this has always annoyed me check that its set to show all outages for all services.. if you havent.

Re: Outages not working

Posted: Thu Sep 20, 2007 3:22 am
by freycinet7
Not a silly question at all it turns out. I feel rather silly now. For some reason all the screens were defaulting to a service type of telnet, I changed this to all, and its all good now.
Thanks for your help :)

Re: Outages not working

Posted: Thu Sep 20, 2007 11:52 pm
by VTWifiGuy
Good to get ya going again. Its a recurring annoyance but I have no solution for it because i like the feature. I dont think its worth the time for the program to remember the last viewed service for every device.