This might fall on deaf ears, but an ability to extend the capabilities of the SMS Tools would be great!
So far SMS gateway devices are often expensive. Having a Mikrotik device (e.g. LtAP) which can interface via API, HTTP or even SMPP would be wonderful since even some software packages are exceedingly dare for little capability.
In some cases, the likes of WISP use with a USB 3G / 4G modem connected to a towers Mikrotik router would be great in cases where say a radio fails or voltage drops significantly enough that it requires an active alert.