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6-7 Sep 2021 Cloud Problem

Posted: Mon Sep 06, 2021 3:19 pm
by thxer
The domain, mynetname.net belongs to IP Cloud service is expired today!
Domain Name: MYNETNAME.NET
Updated Date: 2021-09-06T10:48:10Z
Name Server: ns1.suspended-domain.com
Name Server: ns2.suspended-domain.com

Please fix this problem ASAP!

Re: IP Cloud

Posted: Mon Sep 06, 2021 5:42 pm
by mitzone
Hello,
Is IP CLOUD service down?
I have several mikrotiks that report that everything is ok, but the DDNS addresses do not resolve to.
For ex : 914f08fd6035.sn.mynetname.net and 96890a7c11e3.sn.mynetname.net
Cheers!

Re: IP Cloud

Posted: Mon Sep 06, 2021 5:53 pm
by vytuz
Looks like Mikrotik Cloud service is down. Our many remote device control rely on this. Waiting for news from Mikrotik about this.

Re: IP Cloud

Posted: Mon Sep 06, 2021 6:16 pm
by Strange0ne
Same problem here. Cloud service is down.

Re: IP Cloud

Posted: Mon Sep 06, 2021 6:37 pm
by wellyngtonsiqueira
Inativo aqui também o cloud

Re: IP Cloud

Posted: Mon Sep 06, 2021 6:44 pm
by vgary
Looks like Mikrotik Cloud service is down. Our many remote device control rely on this. Waiting for news from Mikrotik about this.
The same here, I've just noticed the ip_cloud is down with all my remote systems.

Re: IP Cloud

Posted: Mon Sep 06, 2021 6:55 pm
by Chupaka
I thought it's my chinese TLD who's the reason why my monitoring system gone crazy, but then I opened this topic...

Re: IP Cloud

Posted: Mon Sep 06, 2021 7:11 pm
by davidromba
On my side the cloud is still down.
any eta on resolution time?

Re: IP Cloud

Posted: Mon Sep 06, 2021 7:15 pm
by Chupaka
Btw, the domain did not expire, it's suspended.

Expires Dat: Fri, 29 Apr 2022 08:21:38 GMT

Re: IP Cloud

Posted: Mon Sep 06, 2021 7:56 pm
by wellyngtonsiqueira
Suspended today :(
Image

Re: IP Cloud

Posted: Mon Sep 06, 2021 8:20 pm
by mitzone
started working on my side.

Re: IP Cloud

Posted: Mon Sep 06, 2021 10:00 pm
by rextended
The domain mynetname.net expire on 2022-04-29T08:21:38Z
Simply mikrotik forgot to pay the $35 annual fee to publicdomainregistry.com

Stop speculating and writing idiocy and wait for the service to restore.

Re: IP Cloud

Posted: Mon Sep 06, 2021 11:30 pm
by pitvos
Just wondering if anyone has any news or information. I got some VPN between mikrotiks using the cloud-address, and less problematic but also access to most customers we've been using cloud-mynetname.

Re: IP Cloud

Posted: Tue Sep 07, 2021 2:54 am
by raymercastillo
Greetings the ip cloud services is not working when they will activate it since I manage more than 100vpn and thanks to that failure I have completely down the service please pay attention to this problem

Re: IP Cloud

Posted: Tue Sep 07, 2021 3:59 am
by garlicbulb
WHOIS says the the registrar has put the domain on hold.

ICANN says

"Often, this status indicates an issue with your domain that needs resolution. If so, you should contact your registrar to resolve the issue. If your domain does not have any issues, but you need it to resolve, you must first contact your registrar and request that they remove this status code"

Re: IP Cloud

Posted: Tue Sep 07, 2021 6:05 am
by vecernik87
The domain mynetname.net expire on 2022-04-29T08:21:38Z
Simply mikrotik forgot to pay the $35 annual fee to publicdomainregistry.com
If it expires in 2022, it clearly can't be expired now (i.e. nobody forgot to pay it). btw: Just last week, three of my .com domains were disabled due to the fact I did not confirm an email address (because I never received the confirmation message with the link). Took a while to sort it out and regain control.
In other words, it may not be mikrotik's fault.

Stop speculating and writing idiocy and wait for the service to restore.
Agreed. Speculations won't help. All we can do is wait.

Re: IP Cloud

Posted: Tue Sep 07, 2021 6:56 am
by KDmitrii
Is there a time frame for restoring the service?

PS
it would not hurt to have an official statement from Mikrotik, what happened?

Re: IP Cloud

Posted: Tue Sep 07, 2021 8:43 am
by devalian
Is there a time frame for restoring the service?

PS
it would not hurt to have an official statement from Mikrotik, what happened?
yeah that's true, still missing official statement from them. that's disappointing.

especially VPN that rely on the cname on dynamic ip. all went down :(

Re: IP Cloud

Posted: Tue Sep 07, 2021 9:51 am
by x86
https://whois.domaintools.com/mynetname.net

Name Server: ns1.suspended-domain.com
Name Server: ns2.suspended-domain.com

nice ..

Re: IP Cloud

Posted: Tue Sep 07, 2021 1:11 pm
by upower3
https://whois.domaintools.com/mynetname.net

Name Server: ns1.suspended-domain.com
Name Server: ns2.suspended-domain.com

nice ..
Looks like all MT employees are at vacation now so noone took a look at domain expiration. As well as license activation server, btw.

Waiting for official statement (which won't be posted I think).

Re: IP Cloud

Posted: Tue Sep 07, 2021 1:15 pm
by krisjanisj

Looks like all MT employees are at vacation now so noone took a look at domain expiration. As well as license activation server, btw.

Waiting for official statement (which won't be posted I think).
Statement has already been given here!

Re: IP Cloud

Posted: Tue Sep 07, 2021 1:40 pm
by upower3
Statement has already been given here!
Nice, really! What about license registration server - will be be fixed soon? Please!

Re: 6-7 Sep 2021 Cloud Problem

Posted: Tue Sep 07, 2021 6:45 pm
by rextended
2021-09-07T15:37:37Z
Now is working again.