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loloski
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CHR LICENSING SERVER IS DOWN

Sun Jan 21, 2024 2:16 pm

MT,

Please take a look into this we can't activate CHR license, there was a bad http response when you try to login your account in the renewal license dialog, thanks!!!!
 
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infabo
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Re: CHR LICENSING SERVER IS DOWN

Sun Jan 21, 2024 2:21 pm

The forum is most likely the wrong place to report such an issue. This is an user forum.

Write support@mikrotik.com or even better user their support ticket system.
 
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loloski
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Re: CHR LICENSING SERVER IS DOWN

Sun Jan 21, 2024 2:24 pm

I already contact them via Support Ticket and no one is responding and even in discord this was reported as well on #CHR channel and I'm not alone
 
mlacomb
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Re: CHR LICENSING SERVER IS DOWN

Sun Jan 21, 2024 7:33 pm

I've submitted a support ticket as well (actually 2, since one was for tech support, so I figured - why not submit a licensing ticket too?) and I noticed I had an unresponded-to ticket from November. Mildly frustrating.
 
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infabo
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Re: CHR LICENSING SERVER IS DOWN

Sun Jan 21, 2024 7:46 pm

You're probably not alone, but 2 lost individuals posting here about their issues with the licensing server. According to this post (viewtopic.php?t=203383#p1049653) just the minority of users is active here in the forum. So either this licensing issue does not exist, but from the logarithmic function: forum-user^posts√time there must be a greater number already reporting the issue to MT support already. But maybe still not a significant number - so maybe there are More important issues to fix first
 
mlacomb
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Re: CHR LICENSING SERVER IS DOWN

Sun Jan 21, 2024 8:40 pm

I don't disagree that there are more important things for sure. The only way someone would trip over this is by attempting to get a license, which with the Mikrotik platform itself is a rare occurrence. Certainly not lost though.
 
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mohamadmf68
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Re: CHR LICENSING SERVER IS DOWN

Sun Jan 21, 2024 10:48 pm

We have the same problem. I hope it will be resolved
 
jaxed7
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Re: CHR LICENSING SERVER IS DOWN

Mon Jan 22, 2024 4:08 am

I'm having the same problem.
 
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loloski
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Re: CHR LICENSING SERVER IS DOWN

Mon Jan 22, 2024 5:47 am

this cause us trouble because we have a scheduled deployment yesterday and send me 2 people in the DC doing nothing in the middle of the night in the end we pull out the server and will try again somewhere next week not really a big deal but a nuisance indeed
 
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normis
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Re: CHR LICENSING SERVER IS DOWN

Mon Jan 22, 2024 10:29 am

Issue will be fixed withing the next hour or so. Sorry for the inconvenience :(
 
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mohamadmf68
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Re: CHR LICENSING SERVER IS DOWN

Mon Jan 22, 2024 2:41 pm

Issue will be fixed withing the next hour or so. Sorry for the inconvenience :(
Problem solved.. Thanks to your team
 
jaxed7
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Re: CHR LICENSING SERVER IS DOWN

Mon Jan 22, 2024 3:01 pm

It has been fixed and now it's working, thank you Normis.
 
mlacomb
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Re: CHR LICENSING SERVER IS DOWN

Tue Jan 23, 2024 3:37 pm

I'm still getting a bad http response on attempting to get a trial license. Generated new system id just in case - same response.
 
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normis
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Re: CHR LICENSING SERVER IS DOWN

Tue Jan 23, 2024 4:39 pm

Make sure you reboot the CHR
 
mlacomb
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Re: CHR LICENSING SERVER IS DOWN

Tue Jan 23, 2024 8:23 pm

Success - thank you so much!
 
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victhorfx
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Re: CHR LICENSING SERVER IS DOWN

Thu Feb 15, 2024 10:26 pm

Issue will be fixed withing the next hour or so. Sorry for the inconvenience :(
Problem solved.. Thanks to your team
Mohamadmf68, How did you solve this problem?
 
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victhorfx
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Re: CHR LICENSING SERVER IS DOWN

Sun Feb 18, 2024 9:07 am


Problem solved.. Thanks to your team
Mohamadmf68, How did you solve this problem?
To work with CHR on a Google Cloud VM, I solved it by installing CHR v6.49.13. The activation worked the first time.
With the CHR v7.13.4 continued to cause many problems to activating the lincense.
Last edited by victhorfx on Sun Feb 18, 2024 9:08 am, edited 1 time in total.

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