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CHR LICENSING SERVER IS DOWN

Posted: Sun Jan 21, 2024 2:16 pm
by loloski
MT,

Please take a look into this we can't activate CHR license, there was a bad http response when you try to login your account in the renewal license dialog, thanks!!!!

Re: CHR LICENSING SERVER IS DOWN

Posted: Sun Jan 21, 2024 2:21 pm
by infabo
The forum is most likely the wrong place to report such an issue. This is an user forum.

Write support@mikrotik.com or even better user their support ticket system.

Re: CHR LICENSING SERVER IS DOWN

Posted: Sun Jan 21, 2024 2:24 pm
by loloski
I already contact them via Support Ticket and no one is responding and even in discord this was reported as well on #CHR channel and I'm not alone

Re: CHR LICENSING SERVER IS DOWN

Posted: Sun Jan 21, 2024 7:33 pm
by mlacomb
I've submitted a support ticket as well (actually 2, since one was for tech support, so I figured - why not submit a licensing ticket too?) and I noticed I had an unresponded-to ticket from November. Mildly frustrating.

Re: CHR LICENSING SERVER IS DOWN

Posted: Sun Jan 21, 2024 7:46 pm
by infabo
You're probably not alone, but 2 lost individuals posting here about their issues with the licensing server. According to this post (viewtopic.php?t=203383#p1049653) just the minority of users is active here in the forum. So either this licensing issue does not exist, but from the logarithmic function: forum-user^postsāˆštime there must be a greater number already reporting the issue to MT support already. But maybe still not a significant number - so maybe there are More important issues to fix first

Re: CHR LICENSING SERVER IS DOWN

Posted: Sun Jan 21, 2024 8:40 pm
by mlacomb
I don't disagree that there are more important things for sure. The only way someone would trip over this is by attempting to get a license, which with the Mikrotik platform itself is a rare occurrence. Certainly not lost though.

Re: CHR LICENSING SERVER IS DOWN

Posted: Sun Jan 21, 2024 10:48 pm
by mohamadmf68
We have the same problem. I hope it will be resolved

Re: CHR LICENSING SERVER IS DOWN

Posted: Mon Jan 22, 2024 4:08 am
by jaxed7
I'm having the same problem.

Re: CHR LICENSING SERVER IS DOWN

Posted: Mon Jan 22, 2024 5:47 am
by loloski
this cause us trouble because we have a scheduled deployment yesterday and send me 2 people in the DC doing nothing in the middle of the night in the end we pull out the server and will try again somewhere next week not really a big deal but a nuisance indeed

Re: CHR LICENSING SERVER IS DOWN

Posted: Mon Jan 22, 2024 10:29 am
by normis
Issue will be fixed withing the next hour or so. Sorry for the inconvenience :(

Re: CHR LICENSING SERVER IS DOWN

Posted: Mon Jan 22, 2024 2:41 pm
by mohamadmf68
Issue will be fixed withing the next hour or so. Sorry for the inconvenience :(
Problem solved.. Thanks to your team

Re: CHR LICENSING SERVER IS DOWN

Posted: Mon Jan 22, 2024 3:01 pm
by jaxed7
It has been fixed and now it's working, thank you Normis.

Re: CHR LICENSING SERVER IS DOWN

Posted: Tue Jan 23, 2024 3:37 pm
by mlacomb
I'm still getting a bad http response on attempting to get a trial license. Generated new system id just in case - same response.

Re: CHR LICENSING SERVER IS DOWN

Posted: Tue Jan 23, 2024 4:39 pm
by normis
Make sure you reboot the CHR

Re: CHR LICENSING SERVER IS DOWN

Posted: Tue Jan 23, 2024 8:23 pm
by mlacomb
Success - thank you so much!

Re: CHR LICENSING SERVER IS DOWN

Posted: Thu Feb 15, 2024 10:26 pm
by victhorfx
Issue will be fixed withing the next hour or so. Sorry for the inconvenience :(
Problem solved.. Thanks to your team
Mohamadmf68, How did you solve this problem?

Re: CHR LICENSING SERVER IS DOWN

Posted: Sun Feb 18, 2024 9:07 am
by victhorfx

Problem solved.. Thanks to your team
Mohamadmf68, How did you solve this problem?
To work with CHR on a Google Cloud VM, I solved it by installing CHR v6.49.13. The activation worked the first time.
With the CHR v7.13.4 continued to cause many problems to activating the lincense.