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toolongformt
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impossible to log in using old account

Wed Jan 24, 2024 10:09 am

to get logged in to this forum is a complete mess...
I have already a MikroTik account - cannot login
I have to register a second time - not possible, account exists
I cannot use my account to login
I reset password and set a username - cannot login

After some 10 to 20 times it somehow worked now...

Is it a need to make things that complicated???
 
holvoetn
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Re: impossible

Wed Jan 24, 2024 10:14 am

Best option is to contact support@mikrotik.com, they should be able to get your message to someone able to check what's happening behind the scenes.
 
toolongformt
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Re: impossible

Wed Jan 24, 2024 10:37 am

I don't want to confuse anyone... ;)
 
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Re: impossible

Wed Jan 24, 2024 12:37 pm

Like @holvoetn said. Contact with support - i had similar problems with 'old' forum account etc. If you know your login or email address used in forum acoount- they will definitely help you. Let me know.
 
toolongformt
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Re: impossible

Wed Jan 24, 2024 2:19 pm

If I had known which troubles are waiting for me, I'd made a video capture of my screen while trying to login for half an hour... ;)
"Useless" for me as someone who's last possible help is a vendor-related forum, is a login procedure that at first delivers even more problems.

Nice, if in your world everything works out of the box ;)
NOW we are off topic. I try to delete the thread.
 
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Re: impossible

Wed Jan 24, 2024 2:35 pm

There are two problems:
The first is that nowhere in the forum is there "something" with which you can contact the administrators,
everything left to itself or you deduce to contact support@mikrotik.com

The second, that a title like "impossible" it doesn't help anyone, on the contrary it creates spam in the search results in the forum.
 
holvoetn
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Re: impossible to log in using old account

Wed Jan 24, 2024 2:42 pm

#2 title changed
#1 nothing I can do about that.
 
toolongformt
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Re: impossible to log in using old account

Wed Jan 24, 2024 4:04 pm

#2 title changed
#1 nothing I can do about that.
"old account"?
 
holvoetn
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Re: impossible to log in using old account

Wed Jan 24, 2024 4:05 pm

#2 title changed
#1 nothing I can do about that.
"old account"?
The first is that nowhere in the forum is there "something" with which you can contact the administrators,
everything left to itself or you deduce to contact support@mikrotik.com

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