Hi, please I need help guys, is that I am trying to install the usermanager on mikrotik version 17.17, my architecture is arm so I downloaded the extra Packages ARM 17.17 stable, take the file with a long click and drop it in the Menu File of my Winbox it is copied, however, when I restart the mikrotik router when starting it I do not see it in the system-packages menu that is supposed to be as a sign of its installation, also when I try to access it through the web with userman obviously I can't either. Does anyone have any idea what is happening?

You need to open up the File window in winbox, and drag the file to the blank spot in the window - not the menu itself – so that .npk package appears at the root directory inside Files dialog box. Then do a System > Reboot.

You check Logs to see if has any messages after reboot after copy'ing the UM package.

Also may want to check System > Resources and check that you have enough free disk space for the package (although there be a log message about disk space in logs). Most routers are fine, but if it's a 16MB flash that's problematic for additional packages.