Wed Sep 03, 2008 6:24 pm
The application is phenomenal, for being free. Thank you for supplying the public with your software - free of charge! With that being said, however, there are (as you're well aware) of a few issues still needing to be addressed.
1. I've tried The Dude's client-side application on a number of Windows platforms: XP, Vista, and Server 2003. The application hang still occurs and occurs frequently. Vista is actually able to recover from it without having to close the app and reopening it. The other 2 OSes, I've had to completely shut the client down. This behavior has been around since 2.2 or earlier.
2. When devices generate a notification alerting that a service/device is down and there is more than one client-side application open and connected to the server, if one disables that particular service/device from one client-side machine, server included, it still generates the notifications and sends out emails even though that service/device has been placed in somewhat of a "maintenance" mode configuration, meaning polling and notifications are no longer enabled.
Do the clients cache the server information? This behavior would lead one to believe so as once a device is disabled these notifications should stop being generated but only if the clients are running in real-time with the database.
Example: I was working from home and I got an email alert stating there was a NIC down on one of the servers. Upon logging in through the VPN and connecting to the server-side client that runs The Dude, I disabled polling and notifications on the device. Since my laptop was still at work and connected to The Dude server through the client-side application the notifications were still coming to me 20 mins after I disabled polling and notifications on that device.
Is this a misconfiguration error on my part, or could this actually be an issue? There may be times when 2-3 ppl have the client-side application open and may need to place devices in "maintenance" mode when alerts alarm. If someone disables polling on a device, all of the client-side apps should reflect that change.
3. When creating a new notification and clicking the "Advanced" tab, the program completely crashes.
4. When trying to submit the crash report via email, no details are included automatically as it did previously.
G-