Is there a Problem with HotSpot????

I have had this happen to me 2 times now. I have a hotspot configured and the Ether1 IP address is assigned dynamically from the ISP. It all works well but customer wants static IP for management. I convert circuit to static IP address and HotSpot redirection to authentication page stops working. I can ping the DNS servers, I can get an IP from the HotSpot on the wireless side but no matter what it will not redirect me to the authentication page (after the IP address has been changed to static from ISP). The ONLY way to recover on both occasions was to reset back to factory which is a joke.

This thing has to be caching some information somewhere. Please let us know what we have to do to make this work. Airpath has removed MikroTik as an approved piece of equipment now because of lack of documentation and response from the company. I have called at least 4 times and they said they have Zero Documemntation on how to make their service work with MikroTik and all e-mails have gone unanswered.

MikroTik - You are really cutting your nose off to spite your face. Airpath has received millions in financing from investors here in the states and are becoming well recognized and respected and can really help things happen for you over here. If you dont give them support to help us who want to use your product, how do you expect them to support you? They told me on the phone today they are going to remove you as an approved product. Look, If you need someone here in the states to deal with them. My company will do this on your behalf. I will even write all the documents ( I write technical Net design and quick start guides for my employer) for you to pass on to them to give to others who use Mikrotik. I just need your help to get this HotSpot working as bulletproof as possible but I need a direct contact on your side I can deal with to resolve these issues.

I look forward to hearing from you.

Jerry,

All I can say is that what you are posting appears to be a rambling 'rant.'

I responded to your personal email (below), and will not respond any more as I don't consider this type of communications polite -- and politeness is required to be a member of this forum.

personal reply
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Jerry,

I have no idea of what you are talking about. There are no problems to make radius work with Airpath or any other radius based authentication. You should probably try to attend a seminar -- write to rieks@mikrotik.com to get more information on the dates.

You may write to support@mikrotik.com for help -- and make sure you have upgraded to the current version and send a supout file.

Unfortunately, the configuration of the hotspot uses many router general features. We are making a modularized version that will be easier to configure and more flexible for those that are not gurus. At the moment, if you are not a guru, then a system reset is best.

I expect the new hotspot beta to be out in about three weeks in beta and to be full release in about 8-10 weeks.

Sincerely,

John
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jroy,
I too have curst the creation of the RouterOS at times, BUT it is 99% of the time my lack of knowledge of the product. It's a LOVE HATE RELATIONSHIP!! BUT it is now and may always be the best thing for our company to use for it's hotspots. We use it in many hotels, campgrounds, restraints, coffee shops and in city wide hotzones. We route with it, we use them for 5.8Ghz PtMP backhaul, APs, Client radios, fire walling, bandwidth shaping, dhcp server, and pppoe server. And IT WORKS! I can say is that the features that Mikrotik brings to the table will help us change with the times.

OH!! You should know that sugar goes further than salt. So be kind to our support team at Mikrotik.