We received our new CCR1016-12G (with 6.4 loaded on it) Friday and wanted to program it for our hotspot today. Connect our computer to the router, reset with NO DEFAULT CONFIG. Connect ETH1 to ISP and set to DHCP CLIENT. Pulls an IP, etc. I connect to WINBOX on my client PC through MAC address on ETH12 and when I test a ping using http://www.google.com or google.com I get "error in ping to - ip address expected."

I can set static IP address, routes & DNS and still cannot ping FQDNs but I can ping 8.8.8.8 or 4.2.2.2 which means something is going on with DNS. I can connect a 450G setup as DHCP client on ETH1 with the same (6.4 router OS) and ping http://www.google.com & google.com.

Like I said, we reset with NO DEFAULT CONFIG. several times and just statically assigned IP info, or DHCP client and still cannot PING a FQDN. I cannot surf the web behind the mikrotik by FQDN but can hit a web page via IP Address.

Can someone help me get this resolved? Please and thank you in advance for your help.

We received our new CCR1016-12G (with 6.4 loaded on it) Friday and wanted to program it for our hotspot today. Connect our computer to the router, reset with NO DEFAULT CONFIG. Connect ETH1 to ISP and set to DHCP CLIENT. Pulls an IP, etc. I connect to WINBOX on my client PC through MAC address on ETH12 and when I test a ping using http://www.google.com or google.com I get "error in ping to - ip address expected."

hi , to bring the internet in router do this , just plug the eth1 to Internet Modem , and set a ip in range of your internet on eth1 ! for example if your modem have 192.168.1.1/24 you set 192.168.1.99/24 on eth1 , after that , but still you dont have internet on router , so add a route " Dst, address : 0.0.0.0/0 and gateway to the ip that you set on eth1 or select the eth1 ! now you have internet on router . so make a pool and ip range for your hot spot , and NAT the internet on your pool range "src address"
after that go to DNS , check "allow remote request" .

We actually applied this STATICALLY and does not work still. We even tried the same settings on a 450G with the same OS version 6.4 and it works. We have hundreds of 4xx series RouterBoards out there and this is the first time on the Cloud Core and cannot get DNS working...so we are a little frustrated.

Can anyone help with this? I mean this cloud core router is a paper weight if I cannot get it to work. Please help.

Thanks in advance.

Issue is resolved. This is what I did to correct DNS.

/ip firewall nat
add action=masquerade chain=srcnat comment=”Internet Access”