Community discussions

MikroTik App
 
lcitech
just joined
Topic Author
Posts: 6
Joined: Thu Jun 06, 2013 8:48 pm

(Bug) Winbox isn't showing LCD menu option for RB2011U1AS

Mon Nov 04, 2013 11:42 pm

Recently received shipment of RB2011UiAS. After upgrading to 6.5, LCD menu option in Winbox not shown.
LCD config options are available / work fine with CLI.

RB2011UAS with 6.5 works fine. This is only the new "I" version

This seems a minor niggle, however, we deploy ours in Telco rooms and customer locations and we need to be able to check status and disable the touch screen via winbox.
 
User avatar
normis
MikroTik Support
MikroTik Support
Posts: 26823
Joined: Fri May 28, 2004 11:04 am
Location: Riga, Latvia
Contact:

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Tue Nov 05, 2013 9:53 am

please send your supout.rif file to support@mikrotik.com and we will fix this in a software update.
 
smash102
newbie
Posts: 29
Joined: Sun Sep 15, 2013 4:51 am

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Fri Nov 22, 2013 11:07 pm

I just got a new pallet of RB2011UiAS-2HnD-IN
They all came with OS.6.1.
upgraded 2 of them to OS.6.5 which is more stable than 6.6 so far. the LCD option is not showing in winbox.
upgraded 1 to the further to OS.6.6 and still no LCD option.
loaded the all packages for 6.6 and specifically selected ALL to include LCD support - no change
downgraded it back to OS.6.5 - still no LCD option.

Please advise.
You do not have the required permissions to view the files attached to this post.
 
User avatar
honzam
Forum Guru
Forum Guru
Posts: 2396
Joined: Wed Feb 27, 2008 10:27 pm
Location: Czech Republic

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Fri Nov 22, 2013 11:30 pm

same problem there:
You do not have the required permissions to view the files attached to this post.
 
smash102
newbie
Posts: 29
Joined: Sun Sep 15, 2013 4:51 am

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Mon Nov 25, 2013 4:04 pm

Received word from MT today.

I hope the fix is before 2014. it would be nice to see a fast turn around for such a small bug.
From: MikroTik support [Krisjanis] [mailto:support@mikrotik.com] 
Sent: Monday, November 25, 2013 7:57 AM
To: 
Subject: Re: [Ticket#2013112266000817] Winbox isn't showing [...]

Hello,

thank you for report. This is a known bug in winbox, we will fix it as soon as possible.


Regards,
Krisjanis
 
User avatar
honzam
Forum Guru
Forum Guru
Posts: 2396
Joined: Wed Feb 27, 2008 10:27 pm
Location: Czech Republic

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Mon Nov 25, 2013 8:52 pm

This is another example, it would be good to start a bug list
 
lcitech
just joined
Topic Author
Posts: 6
Joined: Thu Jun 06, 2013 8:48 pm

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Wed Nov 27, 2013 6:28 pm

I received response from support this is now in the list for 6.7, and so should be fixed soon.
 
lcitech
just joined
Topic Author
Posts: 6
Joined: Thu Jun 06, 2013 8:48 pm

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Tue Dec 03, 2013 5:58 pm

Confirm this appears to be fixed in 6.7
 
User avatar
rmmccann
Member Candidate
Member Candidate
Posts: 182
Joined: Tue Sep 25, 2012 11:15 pm
Location: USA

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Mon Dec 16, 2013 9:55 pm

This is not fixed. I am running 6.7 and downloaded a fresh copy of Winbox and the LCD screen is missing in action.

Update: added supout for support.
You do not have the required permissions to view the files attached to this post.
 
smash102
newbie
Posts: 29
Joined: Sun Sep 15, 2013 4:51 am

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Tue Dec 17, 2013 1:39 am

I too am not seeing this in the latest versions either.

NOT FIXED.
 
User avatar
rmmccann
Member Candidate
Member Candidate
Posts: 182
Joined: Tue Sep 25, 2012 11:15 pm
Location: USA

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Tue Dec 17, 2013 7:02 pm

I also don't have a "PoE Settings" button in System>Routerboard
 
Cronex
just joined
Posts: 21
Joined: Wed Dec 18, 2013 1:08 am

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Wed Dec 18, 2013 1:20 am

This is not fixed. I am running 6.7 and downloaded a fresh copy of Winbox and the LCD screen is missing in action.

Update: added supout for support.
A similar problem.
All is working after the upgrade 6.5 -> 6.7 until the first reboot.
After reboot in profile disappears "Idle", "Unclassified" look like as "Idle" value (75-85%), processor is showing 100%
 
Cronex
just joined
Posts: 21
Joined: Wed Dec 18, 2013 1:08 am

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Wed Dec 18, 2013 1:25 am

A similar problem with LCD on MikroTik RB2011UAS-RM.
All is working after the upgrade 6.5 -> 6.7 until the first reboot.

After reboot in profile disappears "Idle", "Unclassified" look like as "Idle" value (75-85%), processor is showing 100%
 
Cronex
just joined
Posts: 21
Joined: Wed Dec 18, 2013 1:08 am

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Fri Jan 10, 2014 3:24 pm

What about new version OS with bug fixing?
 
User avatar
normis
MikroTik Support
MikroTik Support
Posts: 26823
Joined: Fri May 28, 2004 11:04 am
Location: Riga, Latvia
Contact:

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Fri Jan 10, 2014 3:25 pm

Looks like the LCD menu is not showing for models with "i" in the name. Fix is coming for v6.8
 
Cronex
just joined
Posts: 21
Joined: Wed Dec 18, 2013 1:08 am

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Fri Jan 10, 2014 4:31 pm

Looks like the LCD menu is not showing for models with "i" in the name. Fix is coming for v6.8
My RB is not have the "i" in the names - MikroTik RB2011UAS-RM

Model 2011UAS
Serial Number 402F026D8955
Current Firmware 3.10
Upgrade Firmware 3.10
 
User avatar
normis
MikroTik Support
MikroTik Support
Posts: 26823
Joined: Fri May 28, 2004 11:04 am
Location: Riga, Latvia
Contact:

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Mon Jan 13, 2014 9:43 am

Looks like the LCD menu is not showing for models with "i" in the name. Fix is coming for v6.8
My RB is not have the "i" in the names - MikroTik RB2011UAS-RM

Model 2011UAS
Serial Number 402F026D8955
Current Firmware 3.10
Upgrade Firmware 3.10
Ok then, please email supout.rif file to support
 
nimbo78
Frequent Visitor
Frequent Visitor
Posts: 80
Joined: Tue Jan 14, 2014 9:09 pm

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Tue Jan 14, 2014 9:54 pm

Looks like the LCD menu is not showing for models with "i" in the name. Fix is coming for v6.8
My RB is not have the "i" in the names - MikroTik RB2011UAS-RM

Model 2011UAS
Serial Number 402F026D8955
Current Firmware 3.10
Upgrade Firmware 3.10
ROS 6.7, RB2011UAS-2hnd-IN
screen attached
You do not have the required permissions to view the files attached to this post.
 
User avatar
normis
MikroTik Support
MikroTik Support
Posts: 26823
Joined: Fri May 28, 2004 11:04 am
Location: Riga, Latvia
Contact:

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Wed Jan 15, 2014 11:40 am

Looks like the LCD menu is not showing for models with "i" in the name. Fix is coming for v6.8
My RB is not have the "i" in the names - MikroTik RB2011UAS-RM

Model 2011UAS
Serial Number 402F026D8955
Current Firmware 3.10
Upgrade Firmware 3.10
ROS 6.7, RB2011UAS-2hnd-IN
screen attached
Is there a problem in your picture? Please clarify
 
nimbo78
Frequent Visitor
Frequent Visitor
Posts: 80
Joined: Tue Jan 14, 2014 9:09 pm

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Wed Jan 15, 2014 3:50 pm

ROS 6.7, RB2011UAS-2hnd-IN
screen attached
Is there a problem in your picture? Please clarify
there's no problem on rb2011uas, seems that problem resolved on ROS6.7; may be problem resolvs with "Reset configuration" option?
 
lcitech
just joined
Topic Author
Posts: 6
Joined: Thu Jun 06, 2013 8:48 pm

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Wed Jan 15, 2014 9:00 pm

The LCD window is showing for RB2011UiAS however after configuration of the unit, and upon the first reboot, a pointless/useless touch screen menu button (a "Back") is stuck on display and does not function / can't be exited.
After disabling and renabling the LCD several times in winbox or webfig, it will pop up with the information you want/selected to display. Then a reboot/restart of the unit the problem screen is stuck again.

I am trying to reproduce this on multiple units just to make sure we don't have an odd sample.
 
User avatar
normis
MikroTik Support
MikroTik Support
Posts: 26823
Joined: Fri May 28, 2004 11:04 am
Location: Riga, Latvia
Contact:

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Thu Jan 16, 2014 10:32 am

The LCD window is showing for RB2011UiAS however after configuration of the unit, and upon the first reboot, a pointless/useless touch screen menu button (a "Back") is stuck on display and does not function / can't be exited.
After disabling and renabling the LCD several times in winbox or webfig, it will pop up with the information you want/selected to display. Then a reboot/restart of the unit the problem screen is stuck again.

I am trying to reproduce this on multiple units just to make sure we don't have an odd sample.
Let us know the results.
 
Cronex
just joined
Posts: 21
Joined: Wed Dec 18, 2013 1:08 am

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Sat Jan 18, 2014 2:45 pm

My RB is not have the "i" in the names - MikroTik RB2011UAS-RM

Model 2011UAS
Serial Number 402F026D8955
Current Firmware 3.10
Upgrade Firmware 3.10

Is there a problem in your picture? Please clarify

Nop, supout and lcd config is attached - it's empty at all. Any changes can't assigned.
On LCD only mikrotik logo and "starting services"
lcd.png
sys.png
You do not have the required permissions to view the files attached to this post.
 
User avatar
normis
MikroTik Support
MikroTik Support
Posts: 26823
Joined: Fri May 28, 2004 11:04 am
Location: Riga, Latvia
Contact:

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Mon Jan 20, 2014 9:08 am

My RB is not have the "i" in the names - MikroTik RB2011UAS-RM

Model 2011UAS
Serial Number 402F026D8955
Current Firmware 3.10
Upgrade Firmware 3.10

Is there a problem in your picture? Please clarify

Nop, supout and lcd config is attached - it's empty at all. Any changes can't assigned.
On LCD only mikrotik logo and "starting services"
lcd.png
sys.png
please email mikrotik support. it would be great if you could also provide remote access to your device
 
Cronex
just joined
Posts: 21
Joined: Wed Dec 18, 2013 1:08 am

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Tue Jan 21, 2014 2:10 am

please email mikrotik support. it would be great if you could also provide remote access to your device
Yap, i sended it already
 
Cronex
just joined
Posts: 21
Joined: Wed Dec 18, 2013 1:08 am

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Sun Feb 02, 2014 11:59 pm

please email mikrotik support. it would be great if you could also provide remote access to your device
Yap, i sended it already
Thanx - resolved in 6.9

Who is online

Users browsing this forum: Bing [Bot], Cvatter, sindy and 37 guests