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(Bug) Winbox isn't showing LCD menu option for RB2011U1AS

Posted: Mon Nov 04, 2013 11:42 pm
by lcitech
Recently received shipment of RB2011UiAS. After upgrading to 6.5, LCD menu option in Winbox not shown.
LCD config options are available / work fine with CLI.

RB2011UAS with 6.5 works fine. This is only the new "I" version

This seems a minor niggle, however, we deploy ours in Telco rooms and customer locations and we need to be able to check status and disable the touch screen via winbox.

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Tue Nov 05, 2013 9:53 am
by normis
please send your supout.rif file to support@mikrotik.com and we will fix this in a software update.

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Fri Nov 22, 2013 11:07 pm
by smash102
I just got a new pallet of RB2011UiAS-2HnD-IN
They all came with OS.6.1.
upgraded 2 of them to OS.6.5 which is more stable than 6.6 so far. the LCD option is not showing in winbox.
upgraded 1 to the further to OS.6.6 and still no LCD option.
loaded the all packages for 6.6 and specifically selected ALL to include LCD support - no change
downgraded it back to OS.6.5 - still no LCD option.

Please advise.

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Fri Nov 22, 2013 11:30 pm
by honzam
same problem there:

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Mon Nov 25, 2013 4:04 pm
by smash102
Received word from MT today.

I hope the fix is before 2014. it would be nice to see a fast turn around for such a small bug.
From: MikroTik support [Krisjanis] [mailto:support@mikrotik.com] 
Sent: Monday, November 25, 2013 7:57 AM
To: 
Subject: Re: [Ticket#2013112266000817] Winbox isn't showing [...]

Hello,

thank you for report. This is a known bug in winbox, we will fix it as soon as possible.


Regards,
Krisjanis

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Mon Nov 25, 2013 8:52 pm
by honzam
This is another example, it would be good to start a bug list

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Wed Nov 27, 2013 6:28 pm
by lcitech
I received response from support this is now in the list for 6.7, and so should be fixed soon.

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Tue Dec 03, 2013 5:58 pm
by lcitech
Confirm this appears to be fixed in 6.7

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Mon Dec 16, 2013 9:55 pm
by rmmccann
This is not fixed. I am running 6.7 and downloaded a fresh copy of Winbox and the LCD screen is missing in action.

Update: added supout for support.

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Tue Dec 17, 2013 1:39 am
by smash102
I too am not seeing this in the latest versions either.

NOT FIXED.

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Tue Dec 17, 2013 7:02 pm
by rmmccann
I also don't have a "PoE Settings" button in System>Routerboard

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Wed Dec 18, 2013 1:20 am
by Cronex
This is not fixed. I am running 6.7 and downloaded a fresh copy of Winbox and the LCD screen is missing in action.

Update: added supout for support.
A similar problem.
All is working after the upgrade 6.5 -> 6.7 until the first reboot.
After reboot in profile disappears "Idle", "Unclassified" look like as "Idle" value (75-85%), processor is showing 100%

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Wed Dec 18, 2013 1:25 am
by Cronex
A similar problem with LCD on MikroTik RB2011UAS-RM.
All is working after the upgrade 6.5 -> 6.7 until the first reboot.

After reboot in profile disappears "Idle", "Unclassified" look like as "Idle" value (75-85%), processor is showing 100%

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Fri Jan 10, 2014 3:24 pm
by Cronex
What about new version OS with bug fixing?

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Fri Jan 10, 2014 3:25 pm
by normis
Looks like the LCD menu is not showing for models with "i" in the name. Fix is coming for v6.8

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Fri Jan 10, 2014 4:31 pm
by Cronex
Looks like the LCD menu is not showing for models with "i" in the name. Fix is coming for v6.8
My RB is not have the "i" in the names - MikroTik RB2011UAS-RM

Model 2011UAS
Serial Number 402F026D8955
Current Firmware 3.10
Upgrade Firmware 3.10

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Mon Jan 13, 2014 9:43 am
by normis
Looks like the LCD menu is not showing for models with "i" in the name. Fix is coming for v6.8
My RB is not have the "i" in the names - MikroTik RB2011UAS-RM

Model 2011UAS
Serial Number 402F026D8955
Current Firmware 3.10
Upgrade Firmware 3.10
Ok then, please email supout.rif file to support

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Tue Jan 14, 2014 9:54 pm
by nimbo78
Looks like the LCD menu is not showing for models with "i" in the name. Fix is coming for v6.8
My RB is not have the "i" in the names - MikroTik RB2011UAS-RM

Model 2011UAS
Serial Number 402F026D8955
Current Firmware 3.10
Upgrade Firmware 3.10
ROS 6.7, RB2011UAS-2hnd-IN
screen attached

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Wed Jan 15, 2014 11:40 am
by normis
Looks like the LCD menu is not showing for models with "i" in the name. Fix is coming for v6.8
My RB is not have the "i" in the names - MikroTik RB2011UAS-RM

Model 2011UAS
Serial Number 402F026D8955
Current Firmware 3.10
Upgrade Firmware 3.10
ROS 6.7, RB2011UAS-2hnd-IN
screen attached
Is there a problem in your picture? Please clarify

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Wed Jan 15, 2014 3:50 pm
by nimbo78
ROS 6.7, RB2011UAS-2hnd-IN
screen attached
Is there a problem in your picture? Please clarify
there's no problem on rb2011uas, seems that problem resolved on ROS6.7; may be problem resolvs with "Reset configuration" option?

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Wed Jan 15, 2014 9:00 pm
by lcitech
The LCD window is showing for RB2011UiAS however after configuration of the unit, and upon the first reboot, a pointless/useless touch screen menu button (a "Back") is stuck on display and does not function / can't be exited.
After disabling and renabling the LCD several times in winbox or webfig, it will pop up with the information you want/selected to display. Then a reboot/restart of the unit the problem screen is stuck again.

I am trying to reproduce this on multiple units just to make sure we don't have an odd sample.

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Thu Jan 16, 2014 10:32 am
by normis
The LCD window is showing for RB2011UiAS however after configuration of the unit, and upon the first reboot, a pointless/useless touch screen menu button (a "Back") is stuck on display and does not function / can't be exited.
After disabling and renabling the LCD several times in winbox or webfig, it will pop up with the information you want/selected to display. Then a reboot/restart of the unit the problem screen is stuck again.

I am trying to reproduce this on multiple units just to make sure we don't have an odd sample.
Let us know the results.

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Sat Jan 18, 2014 2:45 pm
by Cronex
My RB is not have the "i" in the names - MikroTik RB2011UAS-RM

Model 2011UAS
Serial Number 402F026D8955
Current Firmware 3.10
Upgrade Firmware 3.10

Is there a problem in your picture? Please clarify

Nop, supout and lcd config is attached - it's empty at all. Any changes can't assigned.
On LCD only mikrotik logo and "starting services"
lcd.png
sys.png

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Mon Jan 20, 2014 9:08 am
by normis
My RB is not have the "i" in the names - MikroTik RB2011UAS-RM

Model 2011UAS
Serial Number 402F026D8955
Current Firmware 3.10
Upgrade Firmware 3.10

Is there a problem in your picture? Please clarify

Nop, supout and lcd config is attached - it's empty at all. Any changes can't assigned.
On LCD only mikrotik logo and "starting services"
lcd.png
sys.png
please email mikrotik support. it would be great if you could also provide remote access to your device

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Tue Jan 21, 2014 2:10 am
by Cronex
please email mikrotik support. it would be great if you could also provide remote access to your device
Yap, i sended it already

Re: (Bug) Winbox isn't showing LCD menu option for RB2011U1A

Posted: Sun Feb 02, 2014 11:59 pm
by Cronex
please email mikrotik support. it would be great if you could also provide remote access to your device
Yap, i sended it already
Thanx - resolved in 6.9