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MikroTik App
 
clubs
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Joined: Tue Jan 06, 2015 1:20 pm

Reporting bugs

Sat Jan 10, 2015 9:56 am

Hello,
Where should bug reports go to make sure that somebody at MikroTik eventually looks at them? I don't need support, just want to report bugs so that they (hopefully) can fix them.

There is a lot of reports on this forum, are they being resolved promptly or is it more like trying to contact Google support?
 
audiomation
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Re: Reporting bugs

Mon Feb 09, 2015 7:13 am

This is discouraging - a post from early January asking about bug reports with no answer. I want to report a bug myself.
 
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NathanA
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Re: Reporting bugs

Mon Feb 09, 2015 9:21 am

Bug reports need to go to support@mikrotik.com if you want somebody to look at them. Even if you "don't need support", that is where they go.

MikroTik officials have said time and time again on this forum that this is a user forum, not an official forum or a place to report bugs. Sometimes MikroTik staff read these forums and respond to posts, and so if you "report" a bug here, you may get lucky and somebody at MikroTik might see it and send it on up the chain. But if you want to be guaranteed that somebody at MikroTik looks at your report, you *need to e-mail them*.

-- Nathan
 
clubs
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Re: Reporting bugs

Wed Jul 29, 2015 7:58 pm

Thanks Nathan, it's exactly the answer I was looking for.